Systems Service Desk Support
Reports to: Systems Support Manager
Location: Currently operating hybrid working in our West London Office
Contract: FTC (6 months)
Pattern: Full Time (standard hours 9am – 5.30pm)
Closing date: 06/01/2025
Interviews: w/c 06/01/2025
Annual salary: £30,000 to £40,000 (depending on experience)
About the role:
Ark Schools prides itself on having a sector-leading approach to information systems and data analysis. With 39 schools currently open, we are looking to appoint an experienced, well-organised, enthusiastic, and highly Systems Service Desk Support to work across several our schools.
The Systems Service Desk Support will be responsible for the providing a high-level service to our schools, resolving the systems support tickets raised by the schools in our network.
This is a fantastic opportunity, for an enthusiastic and ambitious IT graduate or an existing Data Manager looking to grow in their career, to join our talented Systems Support Team.
Key Responsibilities:
1. First and second line support for technical issues with the MIS (Bromcom) and liaising with Bromcom support desk when required. Triage tickets received for non-Bromcom sy...