My client is a well-established firm based in Hinckley.
Due to continued growth, they are looking to recruit a Sales & Operations Administrator to join them on a 12-week temporary leading to permanent basis.
Full time role, working:
1. 08:30-16:30 Mon-Thu
2. 08:30-13:00 Fri
Duties:
1. Answer the phone and direct calls accordingly.
2. Direct email enquiries to the relevant department.
3. Manage online car parts sales via eBay, Amazon, and own website.
4. Order parts to fulfil customer orders.
5. Book couriers, print shipping labels and invoices each morning for the day's orders.
6. Respond to customer's enquiries on CRM systems, including "will this fit" enquiries using electronic parts catalogues.
7. Process returns.
8. Order supplies - boxes, labels, printer toner, etc.
9. Occasionally help packing orders on busy days.
10. Book parts in to Sage and allocate them to jobs.
11. Create sales orders & invoices.
12. File paperwork - invoices, delivery notes, etc.
13. Provide director support - processing expenses, booking flights, hotels, etc.
Previous experience in a similar role is essential.
The ideal candidate should also be comfortable processing online orders, including using the eBay & Amazon back-end.
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