At Sky, we believe in better. This means creating better content, products, and careers. Our Tech, Product, and Data teams work together to build the next and new technologies that millions of people love.
Job Description
We are looking for a Senior Hardware Quality Engineer to manage the successful introduction of all material and process changes into both manufacturing and service partners for all SKY hardware products. The role ensures high standards of quality and compliance are maintained while minimizing associated cost and lead time.
Key Responsibilities
* Take ownership and responsibility for delivering all Engineering Change Notices (ECNs) and Product Change Notice (PCNs), driving improvements to internal systems and processes.
* Create and manage ECNs to deliver a proactive second source material plan reducing business risk, whilst continuing to deliver critical, unplanned material and process change requests.
* Ensure all mandatory compliance-driven changes are implemented in line with external deadlines.
* Manage and deliver cost-down related changes to reduce overall supply chain costs.
* Develop strong relationships and credibility with key stakeholders across various teams (HW Eng, Soft Eng, Manufacturing, Compliance, Procurement) to ensure priorities are aligned, test plans created, and approvals signed off in line with agreed timescales.
* Work closely with 3rd-party suppliers and manufacturers to organize trials, arrange sample builds, and manage the successful introduction of Engineering changes into production.
* Act on IQC, Early Life Return, and Repair data, coordinating IQC special investigation requirements and working with suppliers to manage Failure Analysis to drive improvements to product quality and reliability.
Requirements
* Strong technical knowledge of hardware and electrical engineering principles on consumer electronic devices, confident reviewing schematic designs and CAD PCB layouts.
* Understanding of consumer product mandatory compliance requirements relating to product safety, radio, EMC, RoHS, and REACH.
* Strong analytical skills, attention to detail, and ability to organize and manage activities through to completion.
* Ability to remain calm under pressure, proficiency in planning and prioritizing tasks in a dynamic fast-paced environment.
* Excellent communication skills with confidence and gravitas when talking to a wide range of stakeholders.
* Natural self-starter, pro-active, and resourceful, with a 'can-do' attitude who can work autonomously but also collaborate with teams across the business.
* Ambition, desire to succeed, and self-motivation to grow and learn new skills.
About Us
Sky is a Disability Confident Employer and welcomes applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate.
We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home.
Brentwood location offers regular trains to London Liverpool Street and onsite parking.