Role: Insurance Claims Advisor
Work pattern: HYBRID - Work from home & the North Shields office
Hours: Part time OR Full time (35hpw) available
Salary: Competitive + Great benefits package
*Great location in North Shields*: Easy to get to via Public Transport (Metro) OR If you are a driver, free parking available onsite.
Role overview:
My client is a highly dynamic Insurance broker with Head Office based in North Shield's where the business roots firmly lie. The business supports provision of specialist insurance products for specific target markets which continues to evolve as the competitive market changes. The company’s expertise in these markets is second to none, and it prides itself on being forward-thinking and customer focused.
Due to continued growth and we have multiple opportunities for Insurance Claims Advisors & Trainees with Motor Insurance experience to join our Claims Department to provide support to our growing customer base. You will be responsible for end-to-end management of insurance claims, supporting customers through their specific journey through to successful completion of each claim.
Key responsibilities will include:
* Ability to work effectively with customers, third party providers, brokers, and internal stakeholders to deliver high level of customer satisfaction reflective of client brand
* Managing the end to claims process which includes, initial assessment, review, investigate then negotiation of cl...