We are looking for an experienced, visionary and strategic Director of Community Services to lead and develop our Advice and Support Services and our Engagement and Development Programmes. You will have a passion for, and a demonstrable track record of, building strong, resilient, and inclusive communities as well as developing and motivating a team of staff and volunteers. You will be a supportive, compassionate, enthusiastic, and experienced leader and manager of Community led and quality-led Community services.
An effective change manager, you will be passionate about making a real difference to the Irish and wider communities across London. This is a great opportunity to join the leadership team of the London Irish Centre (LIC) as it embarks upon a significant turning point in its 70-year history, helping the charity deliver its ambitious organisational strategy to empower and enrich even more lives through Irish Community and Culture.
About You
* You have demonstrable experience of leading and managing community services in the independent or public sector for a minimum of ten years.
* You are a professional, enthusiastic leader who can bring your sector experience to benefit this critical role and the wider organisation.
* You are an inspirational leader, bringing a team and others with you and leading by example.
* You have a proven track record in successfully leading a team, across multiple service delivery areas, and in implementing change.
* You are well-organised, able to manage several competing requirements with the ability to prioritise your work effectively to meet tight deadlines.
* You demonstrate excellent interpersonal and communication skills, both written and verbal and are comfortable working with people across a wide portfolio, with various levels of experience and socio-economic backgrounds.
Key areas of responsibility
Workforce
* Maintain a positive culture within the Centre in line with the London Irish Centre values and expectations.
* Overall responsibility for management, development, motivation, support and appraisal of the community services teams, and other team members when agreed with the line manager.
* Maintain and implement effective policies and processes for managing staff and volunteers, including recruitment and retention, induction, training and appraisals.
* Ensure adequate and appropriately skilled staffing of the community services team.
* Monitor performance against budgets, targets and Key Performance Indicators.
* Ensure best practice and quality assured delivery of Community Services and Programmes.
Financial
* Overall responsibility for management and reporting of community services budget.
* Overall responsibility for management and monitoring of all community services' grants.
* Responsibility for ensuring services are managed within delegated budget.
* Operating within financial governance arrangements at London Irish Centre.
Income generation
* Ensure relationships with all supporters and donors are managed and developed effectively, including trusts, individuals, major donors and corporate partners.
* Identify suitable new grant and trust funds and lead on applications.
* Lead on monitoring, reporting and submissions for current grant and trust funds in accordance with funders' requirements.
Impact and Innovation
* Overall responsibility for the service's impact management in line with the London Irish Centre’s theory of change.
* Lead on identification and adoption of innovative technology to improve the processes and impact on community services.
* Overall responsibility for communicating the outcomes and impact of the community services and programmes.
* Strategic Development.
* Work with the CEO, other management and the Board of Trustees to set and achieve the charity's strategic objectives.
* Ensure Community Services resources are effectively targeted.
* Lead in implementing a strategic plan for Community Services and support team leaders to deliver against performance targets.
* Develop and foster positive relationships with external stakeholders.
* Engage with existing and new partners to ensure the charity meets the increasing needs of those who use our community services.
This job description is a guide to the nature of the work required of the Director of Community Services. It is not wholly comprehensive or restrictive and may be reviewed as required.
In our application pack we have included a job description and person specification to support your candidature. The details in the job description and person specification should be addressed in a maximum one-page cover letter. The cover letter should include your current job title, salary and position within banding where relevant. Click apply, upload your CV and cover letter to the portal on our website link.
Please note that all roles at the London Irish Centre are subject to enhanced DBS (Disclosure and Barring Service) checks as part of our commitment to safeguarding and promoting the welfare of vulnerable individuals.
The deadline for applications is Wednesday 30th April 9:00 a.m.
Applications will be reviewed on a rolling basis, and we will be actively interviewing. We reserve the right to close applications before the stated deadline. Interviews will begin with an initial online screening, followed by in-person interviews at the Centre, likely during the week commencing May 5th.
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