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Deputy General Services Manager, Wisbech
Client: Sodexo
Location: Wisbech, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 7f9d27fac8e9
Job Views: 18
Posted: 18.02.2025
Expiry Date: 04.04.2025
Job Description:
Job Introduction
Exciting careers.
At Sodexo, we’re passionate about delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. We are currently seeking a dedicated and dynamic Deputy General Service Manager to join our team and play a key role in driving excellence and innovation.
About the Role
* Act as a point of contact for service managers.
* Provide security services to site ensuring all statutory compliances are met and adhered to.
* Ensure operation of security role on site adheres to all mandatory and client KPI requirements.
* Address any and all security concerns on site in line with client and company expectations and in accordance with training and written assignment instructions.
* Ensure the safety of all customers on site, including the provision of first aid if required.
* Work as part of a team ensuring high standards service delivery, customer satisfaction and contract retention.
* Support driving Service excellence throughout the onsite teams.
* Maximise customer satisfaction and help maintain a good working relationship with the site client representatives and customers.
* Support in the management to undertake appropriate training, and staff development.
* Initiate food safety, H&S policies, processes, and procedures, ensuring that all staff reporting to the function understand these, are trained in them, and apply these procedures at all times.
* Comply with Sodexo procedures, Health and safety and all legislative requirements.
* Adhere to the site compliance and Audit process and procedures.
* Check with teams daily that all work is being carried out satisfactorily and in accordance with work schedules and to the standards required.
* Manage the site security team in line with Sodexo and site procedures.
* Work with cleaning manager ensuring the operational aspects of the service is adequately covered.
* Report all accidents and near misses as per company policy.
* Support in the control of the financial performance of the unit and maintain costs within pre-budgeted targets. Regularly review pricing structure and implement adjustments to ensure margins are maintained.
* Order materials, manage invoices, effective stock control mechanisms and collection of income in accordance with Sodexo policy.
* Ensure all current legislative requirements are met and appropriate systems are in place.
* Ensure all necessary steps are taken to ensure the security of accommodation, equipment, stock and monies within area of authority.
* Recruit appropriate staff as required and ensure that contracts offered, and deployment of staff meets operational needs. Ensure that all staff receives an appropriate induction and is responsible for all elements of their training including coaching.
* Ensure proper care is exercised in handling, operating, safeguarding and maintaining equipment and appliances under the control of the catering services and maintain inventory records.
* Ensure all compliance on cash and stock handling are adhered to in line with Sodexo policies and procedures.
What We’re Looking For
* Knowledge and experience of Facility management / Security / Catering and Cleaning.
* Experienced in leading company initiatives and change management processes.
* Experience in identifying and selling new business.
* Excellent client relationship management.
* Experience working in a regulatory & compliant environment.
* Good knowledge of Microsoft Office and associated programmes.
What We Offer
* A competitive salary and benefits package.
* Opportunities for professional growth and development.
* A supportive and inclusive work environment.
* The chance to make a difference in client satisfaction, sustainability, or operational excellence.
Ready to be part of something greater? Apply today and start your journey with Sodexo!
Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications.
Package Description
Deputy General Service Manager
* Monday - Friday
* 40 hours per week
* Competitive Salary with Excellent Benefits
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