Job summary We are looking for Maternity support workers to join our team to support our midwifery staff and new parents. Experience is not required but will be an advantage. Training in the role will be given within work time, this role includes working in maternity theatres and all aspects of maternity care within a private maternity setting. The Kensington Wing at Chelsea and Westminster Hospital prides itself in high quality patient care, and a 5 patient experience. We have a welcoming atmosphere and are progressive in our clinical care and thinking. We are known for our focus on Midwifery Led Care and work closely with our Consultant colleagues to provide this along-side Consultant Led Care. Main duties of the job The primary role of the Maternity Support Worker (MSW) is to assist, support and work in collaboration with the midwife and the wider multidisciplinary team; in order to provide a safe and holistic approach to women centred care. The midwife is ultimately responsible for the care of the mother and her new-born(s), and it is under the direct or indirect supervision of the midwife that the MSW assists with and provides care following completion of any relevant or appropriate training. The employee will be provided with appropriate training for the clinical setting in which they are working. which will include antenatal inpatient or outpatient care, intrapartum inpatient care, postnatal inpatient care and supporting in maternity theatres. The post holder is expected to undertake a set of defined competencies; including the 'care certificate'. This certificate ensures the minimum standards for the role are met, and can further be incorporated into a 'skills passport'. Support will be given to employees to further develop their skills and explore pathways for progression to Band 3 where appropriate. About us Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sitesChelsea and Westminster Hospital and West Middlesex University Hospitalalong with award-winning clinics across North West London. Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use. We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex. We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed." If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period. Some roles may require weekend shifts at multiple sites. Date posted 11 April 2025 Pay scheme Agenda for change Band Band 2 Salary £29,583 a year per annum incl. HCAS Contract Permanent Working pattern Full-time, Flexible working Reference number 289-SC-09 Job locations Chelsea and Westminster Hospital 369 Fulham Road London SW10 9NH Job description Job responsibilities Non Clinical Responsibilities Assist with the admission, orientation and discharge of women and their babies in accordance with local policy and guidance. Ensure that all clinical documentation is accurately, collected, updated, stored and filed in accordance with local information governance and record keeping policy and guidance. Work closely with administrative staff in order to provide additional support to this service as required. Participate in tracking, obtaining and filing clinical records as required, under instruction and in line with local policy and guidance. Manage own time effectively whilst prioritising care needs for women and their babies under care under the direction of the midwife. Clinical Responsibilities Responsibly receive details of daily duties from the midwife, and use own discretion when prioritising care, under direction and supervision. Undertake routine observations (and escalate any deviation from the normal range) to the named midwife or appropriate member of the multi-professional team. Support women during clinical procedures, including attending to any personal hygiene needs as necessary. Assist /act as a runner in obstetric theatres. Provide support to labouring women if asked to do so, and under the supervision of the midwife. Supporting women in their choice of infant feeding, and have awareness of the options available. Provide evidence based support, assistance and advice to women who are breastfeeding, or are planning to breastfeed. Please see attached job description and person specification to this advert for further details. Job description Job responsibilities Non Clinical Responsibilities Assist with the admission, orientation and discharge of women and their babies in accordance with local policy and guidance. Ensure that all clinical documentation is accurately, collected, updated, stored and filed in accordance with local information governance and record keeping policy and guidance. Work closely with administrative staff in order to provide additional support to this service as required. Participate in tracking, obtaining and filing clinical records as required, under instruction and in line with local policy and guidance. Manage own time effectively whilst prioritising care needs for women and their babies under care under the direction of the midwife. Clinical Responsibilities Responsibly receive details of daily duties from the midwife, and use own discretion when prioritising care, under direction and supervision. Undertake routine observations (and escalate any deviation from the normal range) to the named midwife or appropriate member of the multi-professional team. Support women during clinical procedures, including attending to any personal hygiene needs as necessary. Assist /act as a runner in obstetric theatres. Provide support to labouring women if asked to do so, and under the supervision of the midwife. Supporting women in their choice of infant feeding, and have awareness of the options available. Provide evidence based support, assistance and advice to women who are breastfeeding, or are planning to breastfeed. Please see attached job description and person specification to this advert for further details. Person Specification Education and Qualifications Essential GCSE (A-C) English and Maths or equivalent qualification NVQ Level 3 in Health Care or equivalent experience Commit to undertake in-house training Desirable Foundation Degree Maternity Pathway Care certificate Experience Essential Previous experience of working with members of the public Desirable One year's formal maternity care experience in a hospital / birth centre Experience of using hospital patient record system Experience of working in an acute hospital setting Experience of providing high quality care Experinece of working in Private Care or equivalent Skills and knowledge Essential Approachable manner with good inter personal skills Good written and verbal communication skills Numerate Ability to prioritise workload Ability to work without direct supervision Understanding of the role and own professional boundaries Able to identify when to escalate issues / concerns Ability to work as part of the team and to liaise with colleagues in other disciplines Demonstrate attention to detail IT / Computer skills Understanding of Safeguarding issues Awareness of Health and Safety Knowledge and understanding of data protection confidentiality Person Specification Education and Qualifications Essential GCSE (A-C) English and Maths or equivalent qualification NVQ Level 3 in Health Care or equivalent experience Commit to undertake in-house training Desirable Foundation Degree Maternity Pathway Care certificate Experience Essential Previous experience of working with members of the public Desirable One year's formal maternity care experience in a hospital / birth centre Experience of using hospital patient record system Experience of working in an acute hospital setting Experience of providing high quality care Experinece of working in Private Care or equivalent Skills and knowledge Essential Approachable manner with good inter personal skills Good written and verbal communication skills Numerate Ability to prioritise workload Ability to work without direct supervision Understanding of the role and own professional boundaries Able to identify when to escalate issues / concerns Ability to work as part of the team and to liaise with colleagues in other disciplines Demonstrate attention to detail IT / Computer skills Understanding of Safeguarding issues Awareness of Health and Safety Knowledge and understanding of data protection confidentiality Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Chelsea and Westminster Hospital NHS Foundation Trust Address Chelsea and Westminster Hospital 369 Fulham Road London SW10 9NH Employer's website https://www.chelwest.nhs.uk/ (Opens in a new tab)