Job Description
We are recruiting for an up & coming high-energy Retail National Account Manager to support and implement our strategic growth plans across our key sales channels. Working with major grocery, discount and impulse retailers, you will be responsible for the management of existing business and for winning new business in new categories & locations!
As well as some P&L ownership, you will have the opportunity to contribute to the channel agenda by securing strategic new business, supported by the Category and the Marketing & Innovation teams. You will be fearless in the pursuit of results, comfortable in collaboratively challenging mindsets and centred on collective team success.
We are a challenger brand with big plans that can only be achieved through team working, resilience and personal drive. This is a fantastic opportunity to build a brand in a highly competitive but dynamic market.
Essential Duties
* Break down doors and drive customer relationships in your customers.
* Engage prospective buyers & category managers to open dialogue on mutual opportunities in new categories and target locations.
* Build compelling business plans with existing customers to ensure that our combined proposition is meeting the needs of shoppers whilst adding mutual value.
* Work with the Category team to build actionable, robust and insight-led plans.
* Manage customer investment, sharing ROI insight with Marketing, Category & Finance.
* Launch innovation with excellence, supported by customer specific activation.
* Negotiate hard and maintain a “conditional investment” mindset at all times…whilst remaining collaborative.
* Leverage insights to influence customers for results that are beneficial for the shopper, the category & business
* Own P&Ls, ensuring the right levers are pulled to deliver budgeted top & bottom line.
* Manage account administration in a full & timely manner for month end / year end.
* Complete accurate and timely forecasts using a variety of data.
* Document trade promotion activity and customer investment to ensure right governance.
* Work with the Operations team to ensure thorough forecast accuracy as part of S&OP.
* Guide, lead and advise the wider business on all aspects of your accounts.
* Manage all customer daily activities to ensure consistent operational execution.
Experience And Professional Qualifications Required
* Proven track record and experience of developing retail FMCG accounts and relationships.
* Experience of developing new accounts from initial contact to successful launch.
* Commercially focused with an aptitude and thirst for delivery.
* Experience of identifying growth opportunities and landing the deal – solution selling.
* Leveraging of insights to drive customer plans that developed their categories.
* Able to construct and deliver data-led and category-based arguments.
* Track record of meeting / exceeding objectives.
* Great interpersonal skills and ability to develop long term and trusted relationships.
* Analytical - able to spot gaps
* Freely able to be a hunter and at times a farmer.
* Positive and optimistic outlook.
* Low ego and high EQ.
* Resilience – to not lose heart.
* Drive – to get things done.
* Energy – be a giver not taker.
* Tenacious & ambitious – able to become SNAM in 3 years / Channel Head in 5 years
* Comfortable with the (at times) uncomfortable.
* Passionate to achieve – focused on delivery of individual and company objectives.
* A self-starter who can work autonomously.
* Ability to work under pressure and work to tight deadlines.