Job Description
Job Title: F&B Manager\n Salary: £34,162 – £36,634 per annum\n Hours: 40 hours per week\n Type: Permanent\n Location: Reading\n Start Date: ASAP\n Work Pattern: Includes evenings and weekends; full-time, 5 days per week\n\n A fantastic opportunity has arisen for an experienced F&B Manager to join a brand-new, entertainment-led venue opening in the heart of Reading. This dynamic role offers the chance to take the reins in a fun and fast-paced family entertainment centre, packed with features like VR, AR darts, karaoke, arcade games, and more. We are looking for a hands-on leader ready to shape the experience of this exciting concept from the ground up.\n\n Key Duties and Responsibilities:\n\nLead, supervise and support front-of-house and kitchen teams, driving high standards in daily service\n\nRecruit, onboard and train staff to deliver an excellent customer experience\n\nMaintain schedules to ensure peak-time coverage and optimal team performance\n\nDeliver excellent customer service, addressing complaints and maintaining a friendly, welcoming atmosphere\n\nManage stock control, supplier relationships, and waste reduction\n\nTake full ownership of P&L management, budgets, pricing, and cost control to maximise profit\n\nEnsure full compliance with licensing laws, health & safety regulations, and internal policies\n\nOrganise and promote events, offers, and community initiatives to drive footfall\n\nOversee opening/closing procedures, equipment maintenance, and supplier coordination\n\nAct as first responder in emergencies or staff/customer conflict situations\n\nMonitor performance metrics and generate regular reports for senior leadership\n\nContinuously evaluate and develop menus, promotions, and service standards to stay ahead of trends\n\nLead from the front — this is a hands-on position, not suited to back-office-only management styles\n\nQualifications and Experience:\n\nMust hold a Personal Licence\n\nMinimum 4 years' experience in a management role within F&B or a similar leisure environment\n\nStrong conflict resolution and customer service capabilities\n\nDemonstrated experience in recruitment, training, and team leadership\n\nSound knowledge of stock control, waste management, and supplier relations\n\nProficient in Excel and reporting systems\n\nProven experience managing P&L and budgets\n\nAdditional Information:\n\nPerformance-based bonus + phone allowance\n\n28 days holiday (including Bank Holidays)\n\nCompany pension\n\nWeekend and evening availability is essential