We have an exciting opportunity to join our Dispensary Team on a part-time basis as a Dispenser. We are looking for someone for 25 hours per week to be worked across Monday to Friday.
We currently dispense to around half of our patient population, both in the practice and also via our delivery service.
We're looking for a high-performing and pleasant team player with good communication and interpersonal skills, initiative, attention to detail, potential to improve, and pride in themselves and their excellent work.
Main duties of the job
As a dispenser, you will provide quick, accurate, and efficient dispensing of medications. You will also:
* Gather medications
* Check dispensed medications
* Answer patient and clinician queries
* Order and re-order stock
* Collect NHS prescription charges
* Hand out dispensed medications to patients
* Work and liaise with our dispensing team
About us
Measham Medical Unit is a friendly and supportive GP practice based on the outskirts of North West Leicestershire, providing services to patients in North West Leicestershire, Staffordshire, Derbyshire, and Warwickshire.
Job responsibilities
Job Summary
To be responsible for the processing of prescriptions in accordance with practice policy and extant legislation. In addition, the post holder will support the Dispensary Manager in ensuring a high-level of service is delivered at all times while supporting the multi-disciplinary team in line with the strategic objectives of the practice.
Primary responsibilities
* Be responsible for checking all medicines dispensed, ensuring there are no discrepancies.
* Dispense medicines to the entitled population safely and accurately.
* Collect prescription charges in accordance with dispensary protocol.
* Maintain stock levels within the dispensary, liaising with the dispensary manager to facilitate reordering.
* Receive and store supplies in accordance with current policy, ensuring the cold chain is maintained where applicable.
* Ensure controlled drugs are dispensed in accordance with practice policy.
* Ensure safe disposal of returned and/or out of date medicines.
* Ensure all repeat prescriptions are processed within a 72-hour timeframe.
* Assist the Dispensary Manager in the preparation of monthly returns.
* Always maintain a clean and safe working environment.
* Always maintain accurate records.
Secondary responsibilities
* Partake in audit as directed by the audit lead.
* Provide guidance for trainee dispensary staff and students as necessary.
* Remain current with the latest guidance ensuring the dispensary conforms to NICE, CQC, etc. guidance.
Person Specification
Experience
* Experience of working in a dispensary.
* Experience working with the general public/patients.
* Experience of working in primary care.
* Broad knowledge of general practice.
Qualifications
* GCSE (or equivalent) English and Maths at Grade C (4) or above.
Personal Qualities
* Polite and confident.
* Flexible and cooperative.
* Motivated.
* Forward thinker.
* High levels of integrity and loyalty.
* Sensitive and empathetic in distressing situations.
* Ability to work under pressure.
* Flexibility to work outside of core office hours.
* Evidence of continuing professional development.
Skills
* Excellent communication skills (written and oral).
* Clear, polite telephone manner.
* Ability to promote best practice regarding all pharmaceutical matters.
* Effective time management (planning and organising).
* Ability to work as a team member and autonomously.
* Good interpersonal skills.
* Problem-solving and analytical skills.
* Ability to follow policy and procedure.
* Competent in the use of Office and Outlook.
* Capable of managing payments (invoices, cash, etc.).
* Ability to effectively manage stock including ordering, rotation, disposal, etc.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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