Vertu Motors Volvo Plymouth
Opening in late November and recruiting now, (with induction and training programmes in either Exeter or Truro).
With five Vertu Motors Volvo dealerships across the Southwest in Truro, Exeter, Barnstaple, Taunton and Yeovil, our sixth is coming to the beautiful city of Plymouth. Our new Volvo Plymouth dealership offers an exciting opportunity to develop your career with Vertu Motors, working with one of the world’s fastest growing premium automotive brands.
Volvo is a brand for people who care about the world we live in and the people around us with a mission to make life easier, better and safer for everyone. As a Vertu Motors dealership, we aim to create a positive impact for customers in Plymouth showcasing the multi award winning Volvo car model range and delivering outstanding levels of service and customer support. Why not put your ideas in motion and join us?
Curious? We hope so!
Volvo Plymouth have an exciting opportunity for an Aftersales Manager to join the team.
We are offering a basic salary of £40,000 and an OTE of £50,000 plus company benefits and company car.
As our Aftersales Manager, you will be managing a team of Technicians, Service and Parts Advisors, helping them to achieve the highest standards of customer satisfaction our customers require. The main duties of the role are to:
* Monitor and control costs in line with the business plan, whilst maintaining quality standards and Customer service.
* Ensure accurate collection and recording of customer data in line with Group standards.
* Ensure that the manufacturers standards are adhered to at all times.
* Make sure there is a safe working environment maintained at all times.
* Monitor colleague performance
* Train and coach colleagues to support their success
* Take responsibility for implementing and maintaining effective processes to achieve the highest possible customer satisfaction levels in excess of the manufacturer national average.
You will be able to demonstrate a successful track record within the role, ideally with Franchise experience in the Motor Industry. You will be able to validate your ability to generate impressive results by increasing performance, profitability and operating efficiency. You must have strong leadership and people management skills as your primary focus is to lead your team to deliver their business objectives. You will be expected to drive the business forward and maximise customer satisfaction whilst motivating and managing the whole team. You will be able to demonstrate that you share our company values and possess strong leadership, communication and organisational skills.
We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other. The successful candidate can look forward to outstanding training opportunities that provide you with the right skills, career path and career progression together with a range of benefits you would expect from an employer of choice which includes:
* 33 days of annual leave including bank holidays, increasing to 37 with length of service.
* Access to our online rewards platform giving you cash back and discounts from multiple retailers.
* Preferential Service Rates - as a member of our team, you will enjoy access to preferential service rates for your own vehicle.
* Colleague Purchase Scheme - get ready to enjoy exclusive discounts on vehicles from our exceptional range of offers.
* Share Incentive Scheme - which allows you to invest tax efficiently and share in the Company’s continued success.
* Auto enrolment Pension scheme.
* Enhanced Maternity & Paternity.
If your application is successful, we will need to complete employment checks prior to you starting with us. Your role will include us verifying your recent employment, credit history and a criminal record check.
So, if this sounds like it’s the role for you and you want to join a winning team of colleagues, whilst representing one of the world’s leading premium automotive brands, then click apply now!
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