Job Opportunity: International Co-ordinator (Portuguese Speaker Required) Are you a compassionate and detail-oriented professional with strong communication skills? We have an exciting opportunity for an International Co-ordinator to join a growing team in an industry that provides essential global services. Location: Croydon, UK Salary: Competitive Availability: Flexible shifts, including late shifts, weekends, and bank holidays About the Role As an International Co-ordinator, you will manage international repatriation services, ensuring a seamless and empathetic experience for customers during difficult times. Your role will involve direct communication with clients, administrative tasks, and liaising with government offices and other key stakeholders. Key Responsibilities Handle customer enquiries with professionalism, efficiency, and empathy. Input and manage data accurately within the internal system. Research and resolve customer queries regarding services and invoices. Promote additional products and services where appropriate. Represent the company at exhibitions, networking events, and official meetings. Assist in gathering and updating international regulatory information. Carry out external visits to government offices when required. View and prepare the deceased for transportation. Meet with families in person to provide support and guidance. Key Skills & Qualifications Fluency in Portuguese is essential (additional languages such as German, Spanish, Italian, French, Polish, or Russian are a plus). Excellent communication and interpersonal skills, with an empathetic approach. Ability to build and maintain strong relationships with clients, colleagues, and external partners. Highly organised with attention to detail and accuracy. Proficient in IT systems and data entry. Ability to multitask and work under pressure in a fast-paced environment. Flexible approach to working hours and availability. Strong command of written and spoken English. This role is ideal for a compassionate professional who enjoys working in an international environment and can provide outstanding customer service in sensitive situations.