What can you expect? To develop and maintain a portfolio of Healthcare and Protection clients, by providing quality consulting advice and ongoing service To ensure that revenue from this portfolio is profitable and to expand business lines and service delivery where appropriate To manage and develop strong client relationships and win new business To work pro-actively with internal teams to deliver client expectations in line with agreed client account plans What's in it for you? To join a truly global organisation that can offer excellent training and ongoing career development opportunities. Great work/life balance with a competitive salary Comprehensive benefits programs including: excellent pension contributions, private health insurance, tuition assistance, pension, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs We will rely on you to: Operational Identify business opportunities from client portfolio and your own network Provide a service compliant with all procedures and Mercer Code of Professional Conduct and the FCA Participate in appropriate internal forums Maintain required industry and technical knowledge Work with support team assigned to ensure the delivery of services to each client in line with Mercer standards Compliance with Mercer and MMB systems Manage client projects to successful conclusion Compliance with sales process and tools Where a Key Account is owned by a consultant, the consultant must adhere to all the protocols and goals as set out for the Key Accounts team Clients Retain and develop profitable client portfolio to include new clients/service lines Build relationships with key decision makers Win new mandates Take overall responsibility for the delivery to the client of the agreed services Consult with client to agree and document needs and objectives and ensure delivery of these objectives Hold periodic review meetings with client Client action planning in conjunction with client team Manage insurer meetings with clients Ensure all clients have compliant engagement documentation, in line with agreed process Financial Adhere to Mercer billing standards Agree and monitor client fee and service specifications to ensure continued profitability Own personal and client financial targets Manage WIP & Debt People Act as role model with integrity and professionalism Network with peers internally and externally Maintain technical knowledge to the required standard Work with client team to deliver a profitable seamless service Recognise success within the client team Network with peer groups internally and externally What you need to have: Financial and Commercial acumen (including fee negotiation skills) Related business experience Achievement orientated Consulting and relationship management skills Technical, product and process knowledge In depth Healthcare and Group Risk knowledge is essential Inter-personal, communication and time management skills Working knowledge of Microsoft Office What makes you stand out: Excellent communication skills, both written and verbal Attention to detail and strong organisational skills Self-driven and motivted A desire to provide exceptional customer service