JOB TITLE: Repairs Services Scheduler
LOCATION: Ealing, West London, Hybrid working (3 days office, 2 days remote)
PAY RATE: £17.27 PAYE / £22.25 Umbrella per hour
START DATE: ASAP
DURATION/Hours: 3-month initial contract/ 35 hours a week
IR35 STATUS: Inside
Role purpose:
To plan the daily work schedule for the Repairs Service operatives.
To ensure resources are fully optimised to meet targets by controlling jobs, so they are completed within agreed timescales.
To support and work seamlessly with the Housing Repair Customer Service Assistants and the Business Support Team.
To liaise with residents, system administrators, operatives, supervisors and managers to provide detailed information to ensure a high quality of service.
To provide a repairs and maintenance service for all of the Council's dwellings and communal areas.Duties:
Raising work orders collated from various sources.
Scheduling jobs for trades operatives, using Total Mobile data module.
Ordering materials for jobs.
Processing invoices for payment, closing work orders using OHMS and Business World
Maintaining databases and spread sheets
Knowledge, skills & experience:
Technical ability in the key repairs and maintenance trades (Plumbing, Carpentry, etc.) to enable effective scheduling of the tradesmen.
Experience with Outlook, OHMS/Total Mobile or Promaster.
Comprehensive knowledge of schedule of rates and work valuation methods.
Knowledge of health and saf...