Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match. This role involves the delivery of all aspects of technical training for existing and new engineers in the sector, including mandatory training, reaccreditation, apprenticeships, technical learning programmes, inductions, and soft skills training. The aim is to ensure engineers remain compliant with the skills required at the volume and timelines necessary to meet our customer's needs. This is a site-based role at the Leicester Academy.
Essential Qualification
Must hold Core ACS +4.
Our People and Technical Skills trainers are responsible for:
1. Quality delivery of all areas of technical training relating to all key engineering disciplines.
2. Group management and learning journey progression for engineer training groups.
3. Meeting required performance levels in relation to success rates and timely skills and qualification attainment.
4. Managing all aspects of timely administration relating to engineer training, assessment, and internal quality assurance.
5. Being a leader and role model for safety performance within the workplace.
6. Being an ambassador and promoter of DE&I, creating the culture and environment that allows our colleagues and customers to thrive through continuous development, modelling inclusive behaviours and proactively managing bias.
7. Accountable for own CPD, covering current and future skills requirements, ensuring compliance and technical expertise with relevant competencies, legislation, and industry codes of practice as required by the business and sector.
8. Building and maintaining relationships with key stakeholders to ensure quality and timely completion of all delivery solutions.
The Person:
1. Safety - Keeping ourselves, colleagues, and customers safe and taking appropriate actions to ensure safety and security, recognising and understanding the risks involved in our work.
2. Developing Others - Commitment to supporting others to develop and grow and the importance of the collective sharing of knowledge and best practices to deliver an improved customer experience.
3. Customer Focus - Putting the customer first, which means having a deep understanding of our customers' needs, a commitment to driving customer satisfaction, and a willingness to use the customer's perspective to inform priorities, decisions, processes, and activities.
4. Challenge & Support - Respectfully challenging processes, decisions, and working methods that don't effectively lead to the right outcome. It's about being comfortable sharing views and putting suitable support mechanisms in place to assist others in the face of adversity.
5. Growth Mindset - Self-belief, personal confidence, and openness to learning to enhance the customer experience and develop innovative solutions.
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