IT EngineerAlcester (occasional travel)PermanentMonday – Thursday, 7.30am – 4:30pm, Friday, 7.30am – 12.30pm / 8.00am – 13.00pm Are you an IT Engineer with a background in enhancing an organisation's information technology through the installation, configuration, and performance monitoring of all hardware and systems infrastructure? Our Manufacturing and Engineering client is looking for a hands-on and technically astute IT Engineer to provide 1st and 2nd line technical support on a full range of IT and Communications systems. Experience of supporting ERP systems is highly desirable. IT EngineerJob Description Log and resolve tickets, fault-find and resolve IT issues Desktop, server, and hardware/software support Installing PC’s/Laptops Supporting users on Office 365, Active Directory etc Main technologies used are Windows OS (desktop 7,8,10 and server 2008. 2012) Experience of working on various projects (cyber security, telephone and laptop rollouts, server upgrades, server room configurations etc) IT EngineerEssential Experience/Skills/Qualifications Experience with Microsoft Office Systems: Entra, Exchange Online, SharePoint, Teams, Security, Azure, Defender Experience with working with ERP Systems Basic networking experience (switching, routing, firewalls) Strong experience of providing 1st and 2nd line end user support (Office 365 environment) IT Engineer Benefits Competitive salary Bonus 28 days holiday Company pension Life assurance Technical Engineer / Technical Support / IT Support / IT Analyst / IT Support Engineer / Systems Engineer