Understanding of quality and change in the clinical setting. Ability to communicate in a variety of settings with patients of varying levels of understanding. Able to present factual information and refer questions to others where appropriate. Able to deal with sensitive issues with tact and diplomacy. An understanding of organisation of nursing care. Basic I.T. skills in E mail. Basic understanding of NHS issues. Ability to develop effective interpersonal relationships with colleagues in the health care setting. Carry out clinical interventions as delegated by a RN as agreed by local protocols. Good attendance record Able to perform a wide range of duties