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About The Role
Customer Support Administrator
Hours: Monday to Friday 08:00 - 17:00
Must drive due to site location, parking is available.
Immediate start available
The Role
You will be joining a dynamic team of individuals, working in a fast-paced environment. Working within the Service Hub, located at Cross Green (LS9), you will be responsible for providing the highest standard of service for each of our customers. This position is best suited to somebody who can multi-task and thrives in a fast-paced environment. The Service Hub is a very busy department, and a can-do approach is essential.
Key Tasks And Responsibilities
* On the job training - Skip service teams
* Responsible for taking inbound calls from both commercial and domestic customers
* You will have a clear, concise, and professional telephone manner.
* Ability to engage and build strong rapport with customers.
* Ability to provide written and verbal quotations for potential orders
* Processing online orders including those received by email.
* Accuracy is paramount and a detailed approach is essential.
* Work closely with Traffic Planners & Operations Team to ensure service delivery
* Ability to work as a team, prioritising by way of work flow
* All aspects of office administration
Candidate Requirements
* A confident and professional telephone manner
* Excellent communication skills, both verbal and written
* Previous admin experience
* Enthusiastic and hardworking
* The ability to work on one’s own initiative
* Must drive due to location of office on an industrial estate
About Us
Over the past 30 years, Beauparc has continued to grow and acquire businesses that all share a very similar vision and set of values. We’re now a group of almost 3000 people, all contributing to that growth and success. Our primary goal is to ensure the safety and wellbeing of our people and connected partners is front and centre. As a team, we’re safer together. We deliver our customers with a partnership approach to managing their resources responsibly. We constantly push the boundaries of innovation. What’s good today can be better tomorrow.
Beauparc is not just a company, it’s a resource recovery business. Our philosophy remains unchanged, balancing customer satisfaction with environmentally sustainable practices. Exceptional customer service, and unwavering dedication to sustainability are the cornerstones of our business. Our journey is dependent upon talented, passionate, and dedicated people that constantly strive and challenge each other for better outcomes.
Take the first step today and join us on the journey.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Information Technology
Industries
* Utilities
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