We are recruiting for an experienced hard facilities Contract Manager to work on a highly prestigious commercial facility in the Merseyside area. 50-55k basic plus car allowance.
The Facilities Contract Manager will be responsible for monitoring service performance, M&E maintenance operations, building compliance, site liaison, contractual adherence, etc.
Key Accountabilities:
1. Coordinate and manage Building services operations on a multi-building contract
2. Manage all PPM and reactive maintenance schedules
3. Plan and implement small works projects
4. Liaise and oversee all sub-contractor operations
5. Review service performance
6. Manage technical departments
7. Develop strong relationships with the end user
8. Assist the compliance team to ensure that all service providers are statutory and contractually compliant
9. Participate with Operations Teams in reviewing and challenging ongoing service and commercial performance from service partners through regular reviews and unlock additional value creation at an operational/tactical level
10. Support planning and implementation of the budget and revised forecasts
11. Overlap with soft services including cleaning, security, grounds, etc.
Personal Experience/Qualifications/Skills:
1. Experience in multi-site contract management
2. Ideally hold a building services engineering background (M&E, HVAC, etc…)
3. Excellent client-facing and customer development skills
4. Experience in Performance Management systems and their application to the Building Services/FM industry
5. Intermediate IT skills
6. Strong customer service skills and experience
7. Service-oriented attitude combined with innovative thinking
8. An able negotiator with an ability to deal equally with junior and senior staff alike
9. Self-motivated, resourceful, able to work as part of a team
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