One of the family...
The clue is in the name. We’re a family business through and through – family owned, family run, with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small and all offer good food & drink, great beds and a ton of outdoor and indoor things to do and a fun place to work.
The Ballachulish Hotel
The Ballachulish Hotel is in a spectacular spot. A place where our guests come to explore but also kick back and soak up our service, food, drink and spectacular views. Our team also know a thing or two about the area as they’ve scaled mountains, explored lochs and found some much-loved spots to explore.
About the role
You’ll be part of our busy Housekeeping Team with one of the most important jobs in the business – making sure our guests get a good night’s sleep! You’ll be hard working and committed to exceptional customer service. You’ll ensure our bedrooms and public areas are kept immaculate, achieving the highest standards of cleanliness and comfort for our guests.
We want our customers to be ‘wowed’ and believe everyone has their part to play in making this happen. So, as well as taking pride in ensuring our hotel is kept spotless, you’ll provide a friendly and welcoming service to all our guests at The Ballachulish Hotel.
What we need from you:
* Customer service – a friendly, welcoming personality is a given.
* Enthusiasm - a true passion for hospitality, along with your genuine smile and desire to get it right for the customer.
* Team focus – there are no egos here, just hard-working people who love creating memorable experiences for every guest.
* Fun and easy to talk to – we’re looking for personality, not a corporate clone.
What you’ll get from us:
* A Friendly & Supportive Team – Work in a fun, welcoming environment where team spirit and well-being are a priority.
* Grow with Us – We invest in our people. Whether you’re looking to develop new skills or take the next step in your career, we’ll support you every step of the way.
* Career Progression – With multiple hotels, departments, and roles, you’ll have plenty of opportunities to grow and explore new career paths.
* Leadership Development – Get access to our Be A Leader programme and develop the skills to take your career further.
* Exclusive Discounts – Enjoy discounted leisure membership, 30% off retail, 30% of food and drinks, plus great savings on hotel activities.
* Team Rate Hotel Stays – Take time to recharge with discounted stays at all of our hotels from just £30 per night - where will you explore next?
* Refer a friend initiative – earn a bonus up to £250-£500 for each successful team member or manager which you recommend to us.
* Guest mention incentive – earn an extra £5 for each guest review which positively mentions you.
* Free Meals on Shift – Stay fuelled and focused with delicious staff meals while you work.
* Wellbeing Support – Access 24/7 confidential support via the Penninsula Employee Assistance Programme, covering mental health, financial advice, and more.
* Team Events & Annual Staff Party – We love to celebrate our people! Enjoy team events throughout the year and a legendary annual staff party.
Please note, this opportunity does not qualify for sponsorship. To be considered for this role you should already have a right to work in the UK.
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