1. CS and Internal Sales Team Leader
2. Supply Chain & Export
About Our Client
Page Group are working with a specialist manufacturing business who are looking for a CS & Internal Sales Team Leader to join them at their Wakefield offices. This will report to the Head of CS & Internal Sales, and will support a supply chain and export focused CS & Internal Sales Team
Job Description
3. Provide daily support and direction to the team across all customer matters and interactions
4. Assign and manage order processing workload to ensure customer demand is met within agreed timescales
5. Provide the team with regular training, development and 1-2-1's
6. Take ownership of escalated customer issues
7. Where required - deputise for the Head of in key meetings, presenting of reports and other matters
8. Operationally be hands on and support the team where required
9. Build strong working relationships with other areas of the business including Production, Planning and logistics
10. Review and check quality and accuracy of work to ensure customer satisfaction is met
11. Quality check customer orders and export documentation to ensure compliance
The Successful Applicant
12. Understanding of customer orders and export documentation
13. Strong experience in a similar customer focused role
14. Ability to lead and manage a team
15. Excellent communication skills
What's on Offer
This is a fantastic opportunity to join a well renowned business who are looking for a CS & Internal Sales Team Leader to join them at their Wakefield offices.The role offers a salary of £35,000 along with excellent company benefits