Job Description
The Company:
• Sells electric motors to OEMs and Industrial End Users
• Deals in drives and switchgear.
• Been in operation since the 1960s
• Making electronic and electrical parts and products for factory automation
The Role of the Internal Sales Engineer
• Deliver excellent customer service
• Build and maintain successful partnerships with customers, colleagues and suppliers and focus on the achievement of long-term customer loyalty
• Consistently generate profitable sales for the branch, via the telephone by effectively using a range of techniques and resources
• Identify and action appropriate steps to rectify any shortfalls
• Manage customer queries in relation to invoices, orders or stock • Understand the customer cycle by proactively targeting new customers and developing them into consistent live trading accounts
• Embracing digital channels to enhance the customer offering by proactively promoting the webshop and other digital offerings.
• Collaborating with customers, colleagues and suppliers by supporting with promotions, sales events, supplier days and new product launches
• Utilising IT systems such as Workspace, Power BI and Microsoft Office to support the customer experience.
• Supporting in other areas of the branch as required
Benefits of the Internal Sales Engineer
• £32k-£40k salary
• Annual Incentive scheme
•...