Azure Cloud Engineer
Salary: 50k - 70k DOE
Location: Exeter - Hybrid working 2/3 days per week on-site
SC clearance eligibility required
Overview:
Join an international team of architects, engineers, and scientists working on a critical national infrastructure program. This role offers the opportunity to work on a cloud-based supercomputer program, all powered by 100% renewable energy.
Responsibilities:
* Debug and diagnose platform issues for individual customer services running on Microsoft Azure Cloud Platform
* Coordinate with internal and external teams to find resolutions and create positive outcomes for partners and customers
* Drive technical and procedural improvement across support and identify scope of automation
* Monitor Azure Alerts, deploy CI/CD pipelines and repositories, and demonstrate ownership of incident tracking, triage, mitigation, and resolution
* Own and drive customer-reported issues until resolution in accordance with SLAs / SLOs / KPIs designed for the customer initiative
* Contribute to security/compliance to bring the initiative to be compliant with various standards like GDPR, ISO, SOC, etc.
Qualifications:
* Microsoft Certified: Azure Administrator Associate (AZ-104)
* Azure Security Engineer Associate (AZ-500) (Good to have)
* Identity and Access management (SC-300) (Good to have)
* Device Management (MD-102) (Good to have)
* ITIL v4 (Good to have)
* Windows Server certifications (Good to have)
* DevOps Engineer Expert (AZ-400) (Good to have)
* Azure Solutions Architect Expert (AZ-305 or AZ-303/AZ-304) (Good to have)
Day-to-day:
* Diagnose and mitigate platform faults resulting in service disruption for customer services deployed on Microsoft Azure Cloud Platform
* Monitor alerting noise, take actions to reduce noise, and increase signal fidelity
* Work under strict SLAs, adapt to a diverse and changing environment, and partner with peers to improve tools, processes, and customer support
* Write, test, debug, and execute Azure PowerShell scripts, Runbooks, Policies, etc., to enable Azure Managed Experience for select customers
* Create and maintain documentation of scenario-based TSGs, Operational Documents, and Process documents
Benefits:
* Opportunity to work on a cutting-edge supercomputing program
* Collaborate with international experts in the field
* Competitive compensation package
* Hybrid work model with remote working options
If you are passionate about cloud engineering and ready to take on this exciting challenge, we encourage you to apply for this role.
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