Paradigm Housing Group has a rare newly created opportunity for a Capital Works Contracts Manager, who will be responsible for managing various capital works which will include PAS2030 zero carbon including EWI, cavity refills, ground source heat pumps, insurance and disrepair works along with full roof replacements and other ad-hoc specific projects. With responsibility for managing a team and use of sub-contractors where you'll drive improvements and customer satisfaction that align with our strategic goals. You’ll have joint responsibility of a £10 million budget. We are looking for a conscientious, proactive, capital works contract manager, able to work collaboratively in a fast-paced environment and passionate about providing first class customer service. Attention to detail is important in this role to ensure the successful delivery of our services. You will be a good communicator with both internal and external customers as you will be liaising with the customer and delivery team throughout the duration of the works. You should have the following skills/experience: Prior experience of managing large scale property capital works, directly employed labour and sub-contractors with a minimum of 5 years’ experience Recognized relevant degree-level qualification or equivalent within related disciplines with a minimum of 5 years’ experience Able to lead, motivate and supervise contractors to achieve targets and high standards of work and customer satisfaction. Able to assist with reviewing policy, procedures and strategies in relation to maintenance functions. Able to plan and prioritise to ensure the effective use of own time and that of the team in order to deliver of work plans to timetable, often under pressure. Have health and safety training to the required (Construction Industry training Board) CITB industry standard. Good organisational skills with ability to plan workload, manage time effectively and meet deadlines whilst working under pressure. A ‘common sense’ attitude and a ‘hands on’ approach. We support flexible working and welcome applications from all sections of the communities we work in, shortlisting will be conducted in line with the essential and desirable criteria set out in the person specification. Closing date for applications: 10th of January, 2025. Further information For the full job description and person specification for the role please see the attachment at the bottom of this page. Should you have any queries about this vacancy please email recruitmentparadigmhousing.co.uk and we will respond as soon as possible. As part of our application process, we ask for a covering statement and CV so we can assess your application against our essential and desired criteria as set out in the job description and person specification. Please include in your covering statement how you meet the criteria so we can see how well you match our requirements and give your application the consideration it deserves. Thank you for your interest in Paradigm Housing Group thus far. Shortlisting will be conducted in line with the essential and desirable criteria set out in the person specification. We reserve the right to close this role earlier than the published date should a suitable candidate be identified. About us We are Paradigm Housing Group. We manage more than 17,000 homes across the South East. We know that house prices in the areas where we work are high, both to buy and rent. We want to help more people have a safe and sustainable home that they can afford. As a charity, the money we make goes into building new homes and providing an excellent service for residents. We are a Best Companies two-star accredited organisation in recognition of our high employee engagement and commitment to creating an inclusive workplace where everyone is free to be themselves and feel like they belong. We are clearly focused on the delivery of our five-year corporate plan with ambitious and challenging objectives including delivering one of the sector’s largest digital transformation programmes, improving our environment and sustainability targets and delivering more quality homes to people who need them. Our benefits Holidays – 25 days rising to 30 with length of service (30 days starting for senior roles) plus an extra three paid days off between Christmas and New Year, and the opportunity to buy up to another five days. Pension scheme: a defined contribution scheme with employer contributions of 7.5% or 9.5% depending on the employee’s contribution rate. Car leasing scheme. Annual bonus potential. 1 paid professional subscription per year. Family friendly policies including generous paternity, maternity, shared parental and adoption leave, sabbaticals and more. Health cash plan – worth over £1,800 per year. Includes dental, optical, prescriptions and flu jabs, physiotherapy, chiropractic therapy, reflexology, Sports massage and more. Hybrid working for many roles. Up to three paid Giving Back (volunteer) Days a year. Modern collaborative offices, with free parking and charging points for electric vehicles. Opportunities for career development and progression. Social events such as quiz nights, Christmas Party, Summer BBQ. Our Vision We provide excellent services to customers. And build new homes to help more people. We make sure our homes are safe and sustainable. And strive to do more by making the most of our resources. Working For Us Our Values Safer Together The safety of our customers, colleagues and ourselves is a priority in everything we do. Driving Improvement We seek to do things better and deliver value to our customers. Working As One We work collaboratively with others and also take personal responsibility for delivering outcomes for our customers, colleagues and stakeholders. Acting Thoughtfully We make ourselves aware of our customers’ and colleagues’ circumstances, and consider this thoughtfully and respectfully, and with attention to the impact on the environment, when taking action. Being Clear We will communicate in a clear and consistent manner so that our customers, colleagues and stakeholders understand the high standards that we work to. Please note that customer facing roles may be subject to a DBS check. Documents