Job summary
Are you ready to lead and inspire a dynamic team, making a real difference in the lives of people with a learning disability? As a Clinical Team Manager for our Community Learning Disability Service you'll play a pivotal role in delivering outstanding, person-centred care within a supportive and innovative environment.
You'll bring clinical expertise, leadership skills, and a passion for empowering both service users and your team. Working closely with multidisciplinary professionals, you'll drive service improvements, foster collaboration, and ensure the highest standards of care.
As a leader in the East MDT you'll benefit from a culture that values growth, wellbeing, and innovation. We prioritise professional development and offer tailored support to help you thrive in your role. Our team is dedicated, skilled, and committed to achieving meaningful outcomes for the communities we serve.
This is your opportunity to step into a role where your leadership can create a lasting impact. If you're driven, compassionate, and ready to lead, we'd love to hear from you.
Main duties of the job
The post holder will be responsible for the effective management of a Multidisciplinary Team (MDT) including line management of staff, financial and performance management. They will use effective leadership, change management and team building skills to monitor, evaluate and develop the service provided.
The post holder will be responsible to support across all Specialist Learning Disability functions.
In conjunction with the Senior Management Team and Operational Manager for the MDT, the post holder will support development of the MDT service in their area of responsibility, to become a centre of excellence and expertise in delivering specialist service to adults with a learning disability. This will include ensuring inappropriate hospital admissions are avoided through applying the Transforming Care Agenda.
To ensure delivery of high quality care and treatment through evidenced based practice.
To provide clinical advice and support to the MDT, enabling them to undertake assessments in order to meet the needs of adults with learning disabilities who are on the caseload.
Ensuring services are driven by the voices of the people who use them. This involves communicating with and working in partnership with a range of clinicians and services, working to change systems and educating where appropriate. It also involves close communication and involvement with family, carers and other stakeholders.
About us
About Devon Partnership Trust
We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.
We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do.
Our values
We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trust's core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.
We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part-time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.
Date posted
14 February 2025
Pay scheme
Agenda for change
Band
Band 7
Salary
£46,148 to £52,809 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
C9369-25-0055
Job locations
Devon County Council
Orchard Way
Honiton
Devon
EX14 1HU
Job description Job responsibilities
Communication and Working Relationship Skills
* Work closely with key external personnel including, Police, Social Services, Housing, Voluntary and non-statutory agencies and a wider Health and Social Care Community ensuring staff are fully briefed, understand the processes and are able to move service users appropriately through the service.
* Communicate complex and sensitive information with patients, carers and relatives to discuss clinical issues and treatments. Use de-escalation techniques for dealing with clients with learning disabilities who may be hostile or antagonistic in their presentation.
* Work collaboratively with safeguarding teams across Devon.
* Ensure close liaison with primary health care staff and commissioning colleagues regarding referral criteria into the services and quality standards, and ensure KPI targets are met.
* Liaise with professional stakeholder groups, service providers and agencies to develop mutually helpful working relationships.
* Act as a point of contact for multi agencies seeking information about the team, or wanting to refer to it.
* Present information, some of which may be contentious, to staff groups, service user groups, carers groups and other stakeholders using a range of techniques and media.
* Co-ordinate and investigate complaints and grievances and take remedial action as necessary.
* Develop and maintain relationships with key local service providers at all levels to support innovative service development, early detection and relapse prevention.
Analytical and Judgemental Skills
* Assess and advise accordingly on issues surrounding the complex needs of people with learning disabilities.
* Identify existing/potential barriers in accessing mainstream health services for people with a learning disability, and promote initiatives to overcome these barriers.
* Support the development of community based solutions and care packages to avoid admission to or facilitate timely discharge from inpatient settings, liaising and working with the ward based and community based Psychiatric, mental health teams, primary care, social care and commissioning colleagues.
* Ensure MDT use an evidence based holistic and systemic approach to assessment and intervention that enables a person to remain at the centre of their care planning.
* Participate and co-ordinate effective risk taking and risk management strategies for individuals, services and corporately for the MDT.
Planning and Organisational Skills
* Ensure appropriate referrals are allocated within the Team and staff are deployed accordingly.
* Plan delivery of specialist learning disability care, allocation and deployment of staff, coordinate multi-agency activities.
* Chair blue light meetings for people at risk of hospital admission.
* Coordinate MDT team response to presenting crisis and coordinate interagency core group meetings as required.
* Support team colleagues in the coordination of interim multi-disciplinary intervention strategies during periods of crisis to manage the risks presented to the individual, their support service and the wider community.
* Support the development and maintenance of multidisciplinary and interagency core groups that work together to produce shared complex assessment strategies.
* Ensure that service delivery is delivered in accordance with operational policy, agreed quality standards, performance standards and any service level agreements.
* Proactively lead on business continuity within the team, working with other managers to ensure that there is a robust plan for the service that links in with the Trust's Major Incident Plan.
* Ensure adequate staff cover to provide safe and effective practice.
* Support and enable mainstream health services to make reasonable adjustments with their care delivery for people with learning disabilities.
Responsibility for Patient/Client Care, Treatment and Therapy
* Promote and develop high standards of clinical care in accordance with NICE guidance.
* To carry a caseload that reflects the professional expertise of the post-holder.
* Assess, develop and implement care programmes.
* Responsibility for delivery of a service for a geographical area.
* Monitor, evaluate and action plan team members with regard to their clinical performance, care plans and caseload management.
* Implement a formal and active system of caseload review and caseload management that will enable achievement of local and national targets.
* Be responsible for maintaining clinical governance standards within the MDT as DPT policy.
* Have an ongoing awareness of complex clinical risk situations within the team and advise/support clinicians on actions to be taken to respond to risk.
* Review all incident reports and complete serious incident reports when required.
* When required chair meetings relating to clinical management of individual clients where high levels of risk are involved.
* Attend other meetings relating to risk management where MDT is involved and other agencies have a statutory role as chair.
* Ensure that appropriate action is taken to safeguarding adults. This will include providing and receiving highly complex and sensitive information in relation to safeguarding adults, and implementing relevant care plans.
Responsibility for Policy and Service Development Implementation
* Implement policies and propose changes to practices and procedures for own area.
* Participate in the maintenance of current services and future developments within the locality e.g. Service and care Pathway development.
* Initiate service developments and projects to help plan provision of local services in conjunction with the learning disability senior managers.
Responsibility for Finance
* Authorised signatory and budget holder for team.
* Manage team budget effectively ensuring resources are used according to priority and in line with budgetary policy and best value.
* Manage staffing budget and vacancies in line with DPT policy and recruitment plan.
Responsibility for Human Resources
* Lead and operationally manage a team of staff ensuring that they operate within DPT policies and procedures.
* Manage the overall day to day workload of the team dealing with staff and performance issues as necessary.
* Monitor and manage sickness, expense claims, HealthRoster for leave requests.
* Recruit and select staff for the MDT, ensure that all new staff receive local induction programme.
* Ensure implementation of appropriate management and clinical supervision and PDR arrangements for all staff in the team.
* Contribute to, and lead where applicable, the design and implementation of effective workforce planning and development.
* Facilitate, co-ordinate and monitor all operational aspects of the activities carried out by MDT.
* Be responsible for ensuring the maintenance of health & safety standards within the MDT as per DPT policy.
* To convene and chair multidisciplinary team meetings where necessary.
* Monitoring that practice reflects the clinical process, operational policy, professional codes of conduct and meets compliance standards as per CQC requirements.
* Ensure staff receive appropriate supervision and provide a high quality service, whilst maintaining training in accordance with DPT policy.
* Be responsible for the performance management of staff including reviewing incidents and complaints to ascertain and implement learning points.
Responsibility for Information Resources and Administrative Duties
* Be responsible for reviewing and acting on team dashboard data to help inform performance.
* Ensure that delegated performance targets are met and that any shortfalls in resources or mitigating factors are identified and escalated to the appropriate manager.
Responsibility for Research and Development
* To explore innovative ways of delivering and improving patient care.
* To maintain an enquiring approach to patient care ensuring current and evidence based practice is the basis of care / treatment provision.
* To work with the professional/clinical leads to promote research and evidence based clinical practice.
* To be aware of Clinical Governance issues using the incident reporting procedure which might necessitate an improvement plan.
Freedom to Act
* Accountable for own professional actions, manages team and interprets policy.
Any Other Specific Tasks Required
* Communicate information in a way that makes it relevant and understandable for clients accessing service/s and their carers.
* Ensure a duty of care to service users who are entitled to receive safe and competent care.
* Ensure service users' wishes, feelings, values and beliefs are taken into consideration as well as the views of the people close to them.
* Demonstrate specialist knowledge and skills in supporting people with learning disabilities and distressed behaviours within community settings.
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