Job Title: Customer Service Advisor Luxury Retail Team
Location: Wrexham
Salary: £11.56 per hour
Job type: Part-time
Shift patterns
* 5pm 9pm Monday to Friday
* 9am 9pm Saturday
* 12pm 6pm Sunday
What We Do
Were the leaders in outsourced calls, live chat and more, delivering brilliant conversations on behalf of businesses of all sizes. Fast-forward two decades and what started as a single, dedicated PA (whos still with us today) looking after calls for a handful of local clients, is now a 1000-strong team working across continents from our state-of-the-art UK headquarters in Wrexham, and our US office in Atlanta.
The role:
We have multiple vacancies available to join our largest bespoke customer team. As part of this team of dedicated Customer Service Advisors appointed to a specific client, a luxury UK retailer selling high-end goods, you will represent the client to their customers as though based in their offices.
Your role will be varied, meaning no two days are the same! Following a 2-week training course, youll support customers via a mixture of telephone calls and live chats, plus assisting with CRM management and support tickets.
Our Requirements Customer Service Advisor (Luxury Retail Team)
1. Experience gained providing outst...