IT Support Engineer Up to 36k plus benefits, fully expensed Van and fuel
Based Burnley – free parking and easily accessible - Hybrid working - NOT remote. Applicants need to live in commuting distance of Burnley or willing to relocate
Our client is a leading managed service provider of ICT Solutions. They focus on service security and data integrity, and have a strong passion for providing world class Cloud services that they want to continue to build. The company are superb to work for and provide a great environment and culture with superb training and development opportunities to keep your technical skills as advanced as possible.
Providing customer support for incidents escalated from 1 st line support
• Providing strong server and desktop support across our customer networks
• Assisting with training and mentoring of 1st line engineers
• Liaise with third parties and vendors to resolve incidents with root cause analysis
• Microsoft Cloud technologies – eg. Azure, Microsoft 365, Defender for Endpoint
• Network software including TCP/IP, DNS and DHCP protocols
• Scripting experience with one of these languages PowerShell, Python, Bash
• Desktop as Service such as Microsoft Remote Desktop, VMware Horizon, Azure AVH
• Possesses significant knowledge of client / server and Internet systems architectures
• Has developed complex technical solutions to IT problems
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