Retail Supervisor - Menswear
40 hours a week working 5 days out of 7
Boundary Outlet - Sheffield, South Yorkshire
About Us:
Boundary Outlet is a leading destination for discounted designer brands, offering a wide range of products across menswear, womenswear, homeware, and more. We pride ourselves on providing exceptional customer service and a unique shopping experience. We are looking for a passionate and experienced Retail Supervisor to join our Menswear department and contribute to our continued success.
Key Responsibilities:
* Team Supervision: Lead, motivate, and support the Menswear team to achieve sales targets and provide outstanding customer service.
* Sales & Customer Service: Ensure high standards of customer service are maintained, providing expert advice and assistance to customers.
* Stock Management: Oversee stock levels, replenishment, and merchandising to maximise sales and minimise wastage.
* Visual Merchandising: Ensure the department is well-presented, adhering to visual merchandising guidelines to create an inviting shopping environment.
* Performance Monitoring: Track and report on key performance indicators, including sales figures, customer feedback, and staff performance.
* Training & Development: Support the development of team members through training, coaching, and providing feedback to enhance their skills and performance.
* Health & Safety Compliance: Maintain a safe and secure environment for customers and staff, adhering to company policies and procedures.
Requirements:
* Experience: Previous supervisory or managerial experience in a retail environment, preferably in menswear or fashion.
* Customer Focused: Strong customer service skills with the ability to build relationships and resolve issues effectively.
* Communication: Excellent communication skills, both verbal and written, with the ability to engage and motivate a team.
* Sales Driven: A proactive approach to driving sales and meeting targets.
* Attention to Detail: Strong organisational skills with attention to detail in merchandising and stock management.
* Flexibility: Ability to work flexible hours, including weekends and holidays, to meet the needs of the business.
The Perks:
* Company Pension Scheme
* Employee Assistance Programme
* Long Service Awards
* Store Discount
* Free Parking
* Subsidised Meals
* Learning & Development Programmes