Hybrid / Gloucester - daily travel to the Independent Living sites
Permanent, Part Time (19 hours per week)
Are you passionate about improving people’s lives? At GCH we Adapt, we Inspire, we Own it and we Care. We live by our values and are dedicated to delivering on our commitment to customers. If that sounds like you, why not join us?
We’re now looking to recruit a Specialist Housing Manager - someone to be responsible for multiple Independent Living sites within GCH. Working closely with the Homes and Neighbourhood Team and wider frontline colleagues, this role forms a key point of contact for escalation from Customer Experience colleagues.
A 'customer advocate’, building effective and positive relationships with Independent Living customers, you’ll be approachable and accessible to customers, communicating openly and ensuring they are kept updated as appropriate. You’ll be responsible for conducting site inspections, welfare checks, and regular home visits, ensuring adequate condition of properties, identifying support needs and signposting to appropriate services to ensure tenancies are sustained and independence is maintained as far as possible.
We’d like you to…
1. Ideally hold a relevant technical housing qualification, such as a level 3 diploma in Housing Management.
2. Proven understanding and experience of delivery statutory housing services.
3. Experience...