We believe in delivering exceptional, person-centred care to individuals who require residential support. Our mission is to provide a warm, welcoming, and safe environment where residents feel valued and respected, ensuring their physical, emotional, and social needs are met. We offer a high standard of care through an experienced team, with a focus on continuous improvement, compassion, and innovative care solutions.
Role Overview:
As the Registered Manager, you will be the driving force behind our care home's success, leading and inspiring your team to deliver outstanding care. You will be accountable for all aspects of the home's performance, including maintaining compliance with the Care Quality Commission (CQC), managing resources effectively, and ensuring a high level of satisfaction from residents, families, and regulatory bodies. You will create and maintain a culture of excellence, ensuring that every resident enjoys a high quality of life.
Key Responsibilities:
* Leadership and Management: Lead by example, providing strong leadership to staff at all levels, fostering a positive and motivated work culture, and ensuring staff feel supported and engaged. Mentor, coach, and develop your team to ensure high levels of performance.
* Regulatory Compliance: Ensure full compliance with all statutory and regulatory requirements, including CQC standards and safeguarding policies. Be the main point of contact for inspections and implement any recommendations for improvements swiftly and effectively.
* Care Delivery: Oversee the delivery of personalised care, ensuring that individual care plans are in place, regularly reviewed, and adapted to meet the changing needs of residents. Ensure that all care delivered is person-centred, focusing on dignity, respect, and independence.
* Team Development: Lead recruitment, induction, training, and ongoing development of staff, ensuring that the home has a skilled and knowledgeable workforce. Implement staff performance management processes, including regular appraisals, supervisions, and disciplinary actions where necessary.
* Budget Management: Oversee the financial operations of the care home, ensuring that resources are used efficiently and that the home remains financially viable. Work closely with senior management on budget planning and cost control.
* Quality Assurance: Continuously monitor and assess the quality of care provided, implementing improvement plans where necessary to ensure high standards are maintained. The registered manager will conduct regular audits and evaluations to measure success.
* Family and External Relations: Maintain strong relationships with residents' families, ensuring open communication about their loved ones' care. Liaise with healthcare professionals, social workers, and local authorities to ensure residents receive all necessary support.
* Health and Safety: Ensure the care home environment is safe and welcoming, with robust health and safety policies in place to protect residents and staff alike.
Qualifications and Skills
* NVQ Level 5 Diploma in Leadership for Health and Social Care (or equivalent).
* A minimum of 3 years of experience as a Registered Manager or similar leadership role within a care home.
* Comprehensive understanding of CQC regulations, safeguarding policies, and the Mental Capacity Act.
* Proven track record in improving care standards and driving positive inspection results.
* Strong organisational skills, with the ability to prioritise and multitask effectively.
* Exceptional leadership and interpersonal skills, with the ability to inspire and lead a large team.
* Financial acumen and experience managing care home budgets.
* Empathy, compassion, and a strong commitment to enhancing the quality of life for residents.
Benefits:
● Highly competitive salary, with performance-related bonuses.
● Opportunities for career development and continuous professional training.
● A supportive and inclusive work culture, with a focus on staff well-being.
● Pension scheme, healthcare benefits, and other employee perks.
● And a lot more
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