We are looking for an Operations Manager to join our team at Peak and Dales Medical Partnership. Our ideal candidate would have a working knowledge of Systmone or be willing to undertake online training. We would like someone who likes a challenge and embraces change and development. We are a very busy, fast-paced surgery.
We have had a restructure and would benefit from an Operations Manager to support our team.
We offer an employer assistance programme and have an extra leave day for your birthday.
We are a training practice and encourage further training. We are able to support training up to Master Level on new apprenticeship programmes should you wish to enhance your skills.
Main Duties of the Job
The main duties of the role are to support the day-to-day running of the practice in all areas and to line manage the care navigation manager and support their team. More details are included in the job description.
About Us
We are a 2-partner practice, across 2 sites with around 9,000 patients. We have 2 dispensaries, dispensing to around 3,000 patients.
Our team is very hard-working, friendly, and supportive.
Job Responsibilities
1. Responsible for updating HR records
2. Setting up new employees
3. Supporting with IT queries
4. Support for the team in using Systmone
5. Overseeing private work and insurance forms
6. Deputising for the Business Manager
7. Maintaining the appointment book and rotas
8. Assisting with preparation to ensure CQC objectives are maintained
9. Dealing with complaints
(Full job description attached)
Person Specification
Qualifications
* Good level of English and Mathematical skills
Experience
* Experience of working in a team is essential
* Experience in a GP surgery or other healthcare/social care background
* A knowledge of Systmone would be advantageous but training can be given and courses attended
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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