* Closing date: 09/02/2025
* Hours: Part time
* Role Type: Bank (Seasonal)
Location(s)
Princess Margaret Hospital - Windsor
Overview
Patient Administrator (Bank)
The Princess Margaret Hospital
Bank Shifts
Salary: £11.88 per hour
The Princess Margaret Hospital in Windsor is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.
Circle Health Group is proud to be recognised as one of the UK’s top 5 best big companies to work for, as well as top 5 to work for in the health and social care sector.
We have an opportunity for a Patient Administrator to join our team in the Administration department.
This is a bank role working on an “as and when required” basis. You will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence. Shifts will be between the hours of 06:30-21:00 Monday to Friday, with occasional shifts between 06:30-16:00 on Saturday and Sunday.
Applicants should meet the following criteria:
* Maths and English GCSE at grades A to C or equivalent functional skills level 2 evidence
* Proficient in the use of a PC, including software and systems
* Basic financial awareness
* Previous administration experience in a private healthcare environment
Duties of this role include:
* Contributing to the smooth running of the patient administrative process throughout the patient journey. Ensuring the CHG best practice process maps are followed to provide an efficient, professional, and standard service to all patients, visitors, consultants, and staff. All patient queries are dealt with efficiently and professionally.
* First point of contact for all persons attending the hospital, including patients, staff, visitors, consultants, and contractors.
* Day-to-day management of referrals from the Referral Management Centre, including triage and adherence to the 18-week Referral to Treatment within set timescales and management of SPOT contract patients.
Salary & Benefits:
Circle Health Group offers a competitive hourly rate.
“Our culture is a result of the way our people live and breathe our philosophy, which combines our purpose, principles, and values.
To find out more about the Circle Health Group Philosophy: here.
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