IT Support Analyst - 2nd Line Support - On-Site
W Talent Market Deeping, England, United Kingdom
I am currently recruiting for an experienced 2nd Line IT Support Analyst. This is a great opportunity to join the team based in Market Deeping supporting a broad client base with core IT Technologies.
Please only apply for this role if you live within a commutable distance to Market Deeping, Lincolnshire.
Location: Market Deeping - based on-site Monday - Friday
Shift Pattern: 8am - 4pm / 10am - 6pm
Salary: Market Salary + Benefits
You will be required to configure and install new IT infrastructure, support contracts, system builds, and ad-hoc support. The majority of the work is completed remotely; however, on-site visits are sometimes required, so a clean driving licence and own car are essential.
The role is very diverse, so the applicant must be confident in desktop, network, and server support, virtualization technologies, as well as Office 365. You will support a vast range of technical solutions and training will be given to improve and expand your skill set; this requires you to have the ability to learn and develop quickly.
Required Skills:
* Strong knowledge of Windows server (2016, 2019, and 2022)
* Microsoft Active Directory and Exchange experience
* Knowledge of networking technologies including VLANs, routing protocols, VPNs, firewalls, DHCP, DNS, and switch configuration
* Experience and understanding of backup solutions and day-to-day management
* Office 365 and Azure experience including exchange online setup, SharePoint data structure
* Logical and methodical troubleshooting skills
* Administration of VMware and Hyper-V platforms
* Experience in provisioning VOIP devices
* PowerShell knowledge especially around Office 365 and Azure
* Strong ability to communicate well with other people
* Good timekeeping and self-management skills
* Ability to work on your own initiative and to tight deadlines
* Able to create detailed documentation
* Clean UK driving licence
Basic understanding of Microsoft SQL and website coding and troubleshooting is a plus.
Seniority level
Associate
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
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