Job Description
Uniserve Group is a leading provider of logistics and supply chain solutions. We are committed to delivering exceptional service to our clients while maintaining a positive and supportive work environment.
Position Summary
As a Warehouse Operations Manager at Uniserve Group, you will play a crucial role in overseeing the efficient and effective operations of our Felixstowe warehouse. You will be responsible for managing all aspects of the warehouse, from inventory control and process improvement to team development and client relations.
Key Responsibilities
* Design, implement, and maintain effective warehouse processes and procedures to ensure optimal efficiency and accuracy.
* Onboard new clients, ensuring their specific requirements are met and documented.
* Develop and implement performance management and benchmarking tools to measure and improve warehouse performance.
* Collect, analyse, and report on warehouse data to identify areas for improvement and drive continuous improvement initiatives.
* Ensure compliance with all health, safety, and quality regulations.
* Manage and develop the stock control and warehouse supervisor teams.
* Build and maintain strong relationships with key clients to understand their needs and provide exceptional service.
* Investigate and address any issues or problems that arise within the warehouse.
Qualifications and Experience
* Desired previous bond/ ETSF area management experience
* 5 years management experience, previous 3PL or FMCG
* Proven experience in warehouse management, preferably in a multi-client, multi-temperature environment.
* Strong leadership and management skills, with a proven ability to motivate and develop teams.
* Excellent organisational and problem-solving skills.
* Strong communication and interpersonal skills.
* Proficiency in IT systems and software.
* Experience in the bond process or ETSF is preferred.
Benefits:
Joining our team means you'll not only enjoy a competitive salary and annual reviews, but also some pretty awesome perks:
* Competitive Salary: We value your skills and commitment.
* Discretionary Bonus: Because your hard work deserves to be rewarded.
* Pension Scheme: We've got your future covered.
* Annual Salary Review: Your growth matters to us.
* Free Eye Test and £49 Vouchers towards Glasses: Taking care of your vision.
* Interest-Free Company Loan: We're here to support you.
* Free On-Site Parking: Convenient and hassle-free.
* Cycle to work scheme
* Referral Bonus £750: Spread the word and earn some extra cash.
* Care First Lifestyle Programme: Because your well-being matters.
* Flu Jabs Annually: Stay healthy, on us!
* Life Assurance: We've got you covered.
* Electric Vehicle Charging Points at Work: Embrace sustainable transport.
* Flexible Career Pathway.
* Supply Chain Academy Education Courses: Expand your knowledge, including Masters and MBA programmes