Summary
This is a fantastic opportunity where you will aid in the smooth running of the business as a whole via the use of admin duties and organisational skills. Providing support to the administration team and accounts and audit team as needed.
Wage
£14,560 a year
Training course
Business administrator (level 3)
Hours
Monday - Thursday from 8.30am - 5.15pm and Friday 8.30am - 4.30pm (1 hour break for lunch).
38 hours a week
Possible start date
Monday 24 March
Duration
1 year 4 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Main Duties:
* Switchboard operation and reception cover in lunchtimes.
* Meet and greet clients and visitors.
* Copy typing.
* Opening and distributing incoming post.
* Franking and recording outgoing post before taking to the Post Office at the end of the day.
* Maintaining a filing system.
* Maintaining office diaries for meetings.
* Filing documents with Companies House.
* Supporting the office in any other ad hoc admin duties.
Company Benefits:
* 23 days holiday plus bank holidays.
* Paid staff work events.
* Employee pension scheme.
Where you’ll work
7 ST. PETERSGATE
STOCKPORT
SK1 1EB
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
DAMAR LIMITED
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
* Business administration Level 3 apprenticeship standard.
* Training schedule has yet to be agreed. An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying. Details will be made available at a later date.
Requirements
Essential qualifications
GCSE or equivalent in:
* English (grade 9-4/A*-C or above)
* Maths (grade 9-4/A*-C or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Problem solving skills
* Logical
* Team working
Other requirements
Damar is committed to safeguarding and promoting the welfare of our apprentices and expects our employer partners to share this commitment and to take appropriate steps to ensure that learning takes place in a safe, healthy and supportive environment.