Join us and help deliver the exceptional, every day.
Main duties
-Daily management and progress of Work Orders through their life cycle to a stage of completion, in a timely manner to meet contract SLA.
-Responsible for the processing of all additional, recommended and out of scope works requiring authorisation via the Client in a timely manner as per contractual timeframe.
-Detailed planning and co-ordination of Work Orders with supply chain, internal operations and commercial teams.
-Support of incidental works and other new works programmes.
-Ensure that information of progression of Work Orders held on CAFM systems are recorded accurately and in a timely manner.
-Ensure consistent full summary of audit trail of scope of works, quoted costs and completion details including paperwork are logged in CAFM system.
-Liaising with Operations in the raising of supply chain orders, and the administration of sub contractors, including reviewing schedule of rates, with supply chain partners to meet service needs and contractual timeframes.
-Working closely with the Contract teams to ensure reactive, and new works are priced in accordance within the contract.
-Escalate, chase and resolve queries regarding Additional Works effectively within the specified time limit as per the process.
-Assist Commercial Management in preparation of internal and external reporting of additional new works process and monitoring supply chain performance, with preparation for attendance of meetings.
-Assist in the valuation and submission of contract Early Warning Notices and Compensation Events, maximising both revenue and profit margin.
-Overseeing the delivery of work items by internal operations and supply chain ensuring adequate resources are available to meet established, programmed and additional new works services.
-Ad-hoc duties as requested by Commercial Management and Operational leads.
-Liaison with Client representatives, customers, supply chain and internal departments.
-Development of positive working relationships with outsourced service supply chain.
-Management of budgets to ensure works are processed and completed to contractual timeframe and priced with value for money in mind.
-Ability to use and understand schedule of rates, and cost models for correct internal labour trades.
Please note that this position is dependent upon the successful candidate passing BPSS security clearance
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we'll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days' holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Since 1987, Mitie's 68,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.