We are seeking to recruit a new member of staff to join our busy back office support team at Bhatt Murphy. Working under the supervision of our IT Manager, the successful candidate will provide IT support to colleagues and assist with premises and facilities maintenance related tasks. This will be a varied and busy role with excellent opportunities for training and progression. While previous experience of IT support is desirable, we are keen to hear from candidates with good practical skills, common sense and a strong interest in IT.
This will be a full time position, based at our office in Dalston. There may be occasional scope for home working, but it is envisaged that the successful candidate will spend the majority of their time at the office.
Key responsibilities:
IT:
1. Providing in person and remote IT support to colleagues
2. Reviewing and resolving IT support requests raised through the firm’s helpdesk
3. Troubleshooting Windows desktop issues
4. Troubleshooting user issues with laptop and mobile devices
5. Assisting colleagues with the set up of Teams and Zoom meetings
6. Resolving printing and copying problems
7. Troubleshooting and resolving hardware, software, and network problems with the support of the firm’s IT Manager
8. Assisting with the management of the firm’s IT asset inventory
9. Assisting colleagues with the administration of the firm’s websi...