ABOUT US
SCCS are Leica Geosystems main UK dealer and part of the Hexagon group. We are a progressive company supplying survey solutions to civil engineering, construction and land surveying industries. We specialise in bringing innovative technology to market including the most advanced GNSS, mobile mapping, 3D laser scanners, UAV’S and total station solutions available to geospatial professionals.
ABOUT THE ROLE
We are looking for someone to come and join our team on a 12 months contract to cover Maternity Leave.
To deliver efficient customer service to external and prospective clients regarding annual maintenance for customer kits, calibration, services, and repairs.
This role will partner closely with all aspects of the SCCS and wider Hexagon Group businesses to provide the right level of practical support in order to meet the company’s sales objectives and growth targets.
RESPONSIBILITIES
Liaising with service technicians regarding instruments, repairs and services.
First point of contact to all customers to arrange annual maintenance bookings
Liaise with service/warehouse for ensure timely despatch of all orders
Contact external partners to co-ordinate repairs and services are completed in a timely manner
Manage the process through to billing using the required system
Arranging & processing of repair collection and delivery paperwork, including sales orders
Arranging & processing dispatch paperwork for instr...