Open only to applicants from Hampshire & Isle of Wight NHS system, which is limited to NHS Hampshire and Isle of Wight, Southern Health Foundation Trust, Portsmouth Hospitals University NHS Trust, Isle of Wight NHS Trust, University Hospital Southampton Foundation Trust, Solent NHS Trust, South Central Ambulance Service or Hampshire Hospitals Foundation Trust.
This role is an exciting opportunity for a fast-paced, experienced Executive Assistant to support the Chief Executive.
You will be one of two Executive Assistants supporting the Chief Executive based in the Chair and Chief Executive Office team. This role is primarily focused on supporting with full and proactive inbox management, giving you unprecedented access to the correspondence in the Chief Executive’s inbox. You will be working exceptionally closely with the Executive Assistant focused on diary management. The role requires a wide knowledge of teams, topics, and current priorities which will be fed into the team through the Chief of Staff and Head of Office.
Frequent travel will be required around Hampshire, Isle of Wight, and London to our offices and venues. This role is primarily office-based with an average of two days per week working from home.
Main duties of the job
You will have an insight to learn from our leader and her top Executive Team being a pivotal support. A highly varied role where no day is the same in the Chief Executive Office. We are looking for an individual with quick thinking and judgement, a positive attitude, calmness, and empathy. The role reports to the Head of Office working extremely closely with the Chair and Chief Executive Office team.
To provide high-level secretarial support and an efficient and comprehensive administrative service to the Chief Executive. This role is heavily focused on inbox management and includes working extremely closely with the Chief Executive Office team ensuring effective organization of their commitments and correspondence.
To work as a team member of the Executive Office; the administration team operates in a flexible and process-driven way in a team-focused environment. This is a very busy environment with multiple demands and therefore the Executive Assistant must be able to work under pressure and be able to multi-task. The post holder must be able to recognize the importance of confidentiality and sensitivity of issues and at all times is able to act using the utmost discretion.
Working for our organisation
We offer excellent employment opportunities to new and existing staff. We aim to be a model employer by embedding best HR practice and to support new ways of working.
We pride ourselves on offering good working conditions, job security, lifelong learning, fair pay and benefits, staff involvement, and a balance between work and personal life. We enjoy a forward-thinking and innovative culture and our vision is to have healthy people, living healthy lives in healthy communities. We understand the only way to deliver this is to have the right people with the right skills.
Here is a summary of some of the benefits and services that are on offer to staff:
1. 27 days paid minimum holiday and bank holiday entitlement
2. Sick pay policy
3. Occupational health services including staff counselling services
4. Flexible working and family-friendly policies
5. Flexible retirement and retirement vouchers
Successful candidates will be subject to a six-month probationary period.
Detailed job description and main responsibilities
Main duties:
• To provide an efficient and effective confidential service such that the Chief Executive is well supported through all means of their role.
• To fully manage and operate the Chief Executive’s inbox, this includes acknowledging and responding to correspondence in a timely manner, redirecting and flagging emails for the Chief Executive/Chief of Staff/Head of Office to action, and following up for responses and actions.
• To always work in a highly professional manner, maintaining diplomacy and confidentiality in communicating highly sensitive or highly contentious information with internal staff at all levels across all parts of the ICB as well as other external bodies/members of the public. This requires tact, discretion, and sensitivity to promote the good name and reputation of the ICB.
• Making rapid and accurate assessments of urgent/sensitive situations that could be addressed by other colleagues.
• Working in line with the Chief Executive’s Office Standard Operating Procedure.
• The job holder will carry out any other duties as required by the Head of Office.
• Excellent working relationships and team working skills are needed within the other members of the Chief Executives Office, Executive Office, and Corporate Services Team.
• Required to maintain constructive relationships with a broad range of internal and external stakeholders, including members of the public and very senior leaders.
• Ensuring accurate and open communication with all members of the organisation.
Person specification
Knowledge, Training and Experience
* Educated to GCSE/O level grade C in English or equivalent.
* NVQ 3 in Business Administration/Management or equivalent experience.
* Experience of working in a changing environment.
* Experience of typing and formatting of documents.
* Experience in complex diary management/planning and organizing complex meetings.
* Experience in preparing agendas and taking minutes/notes.
* Previous experience of the NHS.
Equality and Diversity
* Demonstrates understanding of issues affecting diversity and inclusion, including how individual actions make a difference to the equality agenda.
Skills and Attributes
* Ability to work as part of a close-knit team.
* Effective communication skills – verbal and written.
* Have a professional telephone manner.
Planning and Organisational
* Ability to act on own initiative without supervision.
* Ability to organize and prioritize work whilst being flexible and adaptable in order to meet competing priorities.
Please note the following before applying:
1. We reserve the right to amend the closing date based on the volume of applications received. Vacancies attracting a high volume of applications may therefore close earlier than advertised.
2. In compliance with Part 7 of the Immigration Act 2016, all applicants must be able to communicate fluently in English to an appropriate standard which will be assessed as part of the selection process.
3. As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. As an ICB, we value diversity and are committed to the recruitment and retention of underrepresented minority groups. We welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, and candidates with disabilities.
4. If you are successful and are joining from a non-NHS background, there will be an expectation that you will be engaged from the bottom of the pay band. If you would like to review the Agenda for Change pay scales in more detail and to view other benefits of working in the NHS, please visit the Agenda for Change website for further details.
5. New employees to the ICB will be subject to a probationary period of six months (some exemptions apply, please refer to the ICB's policy for full details).
We encourage and support our staff to be fully vaccinated against Covid-19 as this remains the best way to protect ourselves, our families, our colleagues, and patients from the virus.
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