Job Description
* Support care consultations, service reviews and completing client support plans.
* Conduct staff supervisions and client QA’s.
* Create, update and audit client care plans and assist with digital care planning.
* Maintain accurate client and Care Professional records on Home Instead software and People Planner.
* Conduct client and Care Professional introductions.
* Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care.
* Carry out client reviews and action these accordingly.
* Support and mentor Care Professionals.
* Provide support to the Client Experience team.
* Maintain regular contact with clients and Care Professionals.
* Any other duties as directed by your line manager.
* Participate in on-call duties as required.
* Ensure compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery.
* Carry out any other duties deemed necessary for the successful operation of the business.
* holiday.
Qualifications
* Experience in the care sector delivering a wide range of personal care services.
* Experience of working with MAR sheets and medication in a supervisory role.
* Passion for delivering the highest quality care to our clients and helping them to live independently and happily in their own homes.
* Have a full and clear UK driver's licence.
* Have reliable access to a fully insured car
* Have the right to live and work in the UK
* Have prior Care experience and completed a Care Certificate
* Minimum qualification level of NVQ Level 2 - equivalent or above
Additional Information
* The hours are 40 hours per week - Monday to Friday 09:00 am to 17:00 pm + one night per week on call and one weekend in 4 on call.
* Salary £24K pa + £200 per weekend on call covered
* We are looking for a kind and compassionate person like you to join our Home Instead family.
Apply today or call us at 01753 903421, or e-mail us at fidel.samonteza@wrws.homeinstead.co.uk to learn more.
THIS ROLE REQUIRES THAT THE APPLICANT RESIDES IN THE UK AND HAS THE RIGHT TO WORK IN THE UK. We are not sponsoring VISA applications at this time.