The implementation of the One Devon Electronic Patient Record (EPR) is the largest digital transformation ever undertaken within the Devon healthcare system.
This exciting and challenging programme aims to fundamentally change how we deliver health and care in Devon in a way that is both clinically and financially sustainable. In implementing the programme, we will be guided by ensuring we do the right thing for our patients and carers, people and communities as well as creating a working environment which better enables our staff to deliver the best care they can every day.
The Royal Devon University Healthcare NHS Foundation Trust (RDUHFT) will be working with Torbay and South Devon NHS Foundation Trust (TSDFT) and University Hospitals Plymouth NHS Trust (UHPT) to develop a Devon-wide EPR using Epic software. The solution will be jointly owned, implemented and supported in a truly collaborative programme. We will be working as one system to collectively adopt standardised best practice of clinical, operational and administrative pathways.
This is not just an implementation of a digital solution; this is a clinically led transformation programme ensuring the programme is focused on what is right for the patients and staff across Devon.
The key to unlocking this major programme of change is the engagement and involvement of service users and staff in delivering the changes needed.
Main duties of the job
* Ensuring alignment of activity with Integrated Care System (ICS) Digital Transformation Strategy and Trust Digital Services' strategies. Management of projects to deliver the Electronic Patient Record (EPR) and support any further development of the Trust Digital Services' business strategies.
* Managing and delivering complex projects and project stages with conflicting and competing pressures on the workload and the team including dealing with the mixed expectations of customers.
* Successful management and integration of EPR activity including local Trust's Digital Services' tactical plans, regional initiatives and those identified through the National Networks.
* Dealing with cultural change in terms of presenting positively the benefits and risks to the customers, especially when the change is viewed as being enforced.
* Stakeholder management and the ability to gain credibility and confidence of multidisciplinary staff throughout the process, including Boards and clinical staff.
* To ensure that the products delivered meet specified quality standards and negotiated purchase contracts with suppliers and appropriate service level agreements are in place.
* To ensure effective communication of results, variances, and problems to the EPR Programme Leads, Digital Programme Manager, Head of Digital Project Delivery, and to stakeholders, and to offer solutions and options when problems arise.
About us
Why Work With Us
This vacancy is being advertised by Torbay and South Devon NHS Foundation Trust; however, applications from individuals employed by Royal Devon University Healthcare NHS Foundation Trust and University Hospitals Plymouth NHS Trust are encouraged.
By applying for one of these vacancies, you are agreeing for your application and personal information to be shared between the three organisations as necessary to complete the recruitment process.
Job description
Job responsibilities
* Develop and implement and recommend procedures and guidelines supporting the policies and strategies, around new services, and changes to existing services.
* Ensure that the development and supporting presentation business case(s) and where required, financial project summaries to Programme Boards, Governance Committees, Assurance Groups, and/or Management Teams.
* Manage all changes in project scope to ensure that the project remains deliverable within the estimated effort and time parameters or agree extensions with customer and Programme if required.
* Undertake and document post-implementation reviews of projects to ensure that process improvement can benefit from the experiences of each project delivery.
* Arrange, chair/participate in and document structured project meetings, and collective discussions with clients, suppliers, and system users.
* Complete all mandatory departmental and national documentation within specified timescales.
* Assist the customers in the measurement of benefits realisation once the programme or project has been satisfactorily implemented.
Person Specification
Qualifications and Training
Essential
* Knowledge of a range of specific project areas, acquired through post-graduate diploma or equivalent experience or training, plus further specialist change or project management.
* Knowledge or experience to master's level equivalent.
* Change management qualification or experience in introducing transformation change.
* Recognised Project and/or Programme management qualification.
* Prince 2 Practitioner.
Desirable
* ITIL Qualification.
Knowledge and Experience
Essential
* Significant experience in the IT/Healthcare industry or of managing projects in a structured environment ideally in accordance with the NHS standard for Project Management (Prince 2).
* Excellent Project Management Skills.
* Process Mapping Knowledge.
* Working in complex, cross-functional teams to develop consensus.
* Knowledge of Digital Frameworks, strategies, and blueprints.
* Experience of process improvement.
Desirable
* Experience of other project management methodologies such as Agile.
* Experience of large, multi-trust procurements.
Specific Skills
Essential
* Able to build positive working relationships and communicate at all levels and with different groups of NHS staff.
* Excellent verbal communication skills, written and interpersonal to communicate effectively.
* Experience in the development, setting up, and dealing with project boards, trust committees and staff of all levels on complex projects.
* Ability to communicate very sensitive information about performance and change in a clear and appropriate manner.
* Excellent negotiating and diplomacy skills, coupled with the ability to remain objective when dealing with issues.
Employer details
Employer name
Torbay and South Devon NHS Foundation Trust
Address
Exeter / Plymouth / Torquay
Regent Close
Exeter / Plymouth / Torquay
TQ2 7AN
Any attachments will be accessible after you click to apply.
388-6936028-EPR #J-18808-Ljbffr