Vacancy Name
Academy Manager - Hair & Beauty
Vacancy No
VN4649
Location City
Hartlepool
Contract Type
Permanent
Hours per week
37.50
Working Days & Times
Monday - Friday 9 a.m. until 5 p.m.
Salary Minimum Pounds
£33000
Salary Maximum Pounds
£41200
Description
Learning Curve Group is a national training and education specialist who work with further education providers, employers, and learners to help them achieve success. We have strong values which are all centred around our learners and that is how we believe it should be, as we impact on over 100,000 of them every year. Our Purple People, the dedicated and passionate people of LCG, help us to deliver success no matter what, to achieve our vision to transform lives through learning.
Role Information
Our Hair & Beauty academies go beyond traditional classrooms; they function as real working salons, providing learners with the full working salon experience whilst acquiring new skills with us. We offer a diverse range of courses, from Level 1 to Level 4, and have experienced remarkable growth, expanding to 13 academies nationwide.
As an academy manager, you will support the day-to-day operational delivery within the academy ensuring quality of education is at the heart of what we do. You'll need to wear many hats though as you will support in other aspects to ensure the academies success such Quality and Commercial activity.
DUTIES
1. Manage and monitor the overall academy performance to maintain high standards of professionalism and quality of the provision, using agreed KPIs to meet key company objectives.
2. Develop and line manage Academy staff to ensure delivery of the provision is maintained to a high standard, with the provision fully staffed.
3. Effectively manage team performance and underperformance through robust and timely reviews with the use of observation outcomes and RAG ratings where appropriate.
4. Ensure that all Tutors/Assessors maintain their CPD requirements in line with the guidelines as specified by the Awarding Body.
5. Develop strategies and drive improvements concerning learner attendance, retention, and achievement.
6. Responsible for producing daily/weekly/monthly reports concerning academy performance and learner progress and reporting to the executive team where required.
7. Support the Head of Functional Skills in the management of the functional skills scheduling and ensure all teaching staff participate in the classroom delivery of the functional skills.
8. Contribute to the actions set out in the Quality Improvement Plan and ensure that it is disseminated to all Academy staff and that the QIP actions are delivered.
9. Manage the review process ensuring that progress reviews are completed timely.
10. Ensure that the academy is cost-effective with monitoring and management of budgeted expenditures.
EMPLOYER & LEARNER LIAISON
1. Support the sales team with employer engagement activity including managing open days and employer visits.
2. Support the implementation of improvement strategies resulting from the employer satisfaction surveys.
3. Assist the sales team with recruitment of learners, reporting on profile targets and monitor outcomes.
4. Manage the learner voice process to ensure that all learners complete the surveys and report the outcomes in the monthly report and implement changes as agreed with the Academies Manager.
5. Provide support for learners and impartial information, advice and guidance as required throughout their learning experience.
6. Ensure that learners receive adequate ALS and reviews are carried out monthly.
SAFEGUARDING & PREVENT
1. Perform the Designated Safeguarding Officer duties as required and ensure all staff within the Academy are aware of their Safeguarding responsibilities and escalation processes for reporting Safeguarding issues.
2. Responsible for supporting the development of safeguarding and child protection policies, training and procedures, and guidance for the Hair and Beauty Academies and assisting in the coordination of referrals, arranging action, and reviewing services for children, young people and vulnerable adults.
3. Encourage good practice across the Hair and Beauty Academies by promoting and championing the LCG Safeguarding policy and procedures.
4. Support Lead Safeguarding Officers in completing professional assessments of need and risk.
QUALITY & COMPLIANCE
1. Work collaboratively with the Quality team to effectively monitor and manage all Academy provision, including performance management and audit compliance.
2. Support the Lead IQA by contributing to the IQA strategy and schedule.
3. Support the IQA with standardisation of the delivery of the Hairdressing and Beauty practical skills as required by the VRQ/NVQ/Apprenticeship standards and ensure Tutors deliver in accordance with agreed guidelines.
4. Support IQA to ensure appropriate quality assurance checks are conducted within the curriculum area in line with Academy audit policies and procedures.
GENERAL DELIVERABLES
1. Conduct your role in line with the company values and expected behaviours.
2. Promote equal opportunities and recognition of diversity throughout the company.
3. Comply with the Safeguarding, Prevent and Health and Safety Policies and be vigilant to potential concerns and risks at all times.
4. Ensure confidentiality and professionalism at all times.
5. Provide learners, customers and colleagues with support, advice guidance as part of your everyday role.
If you would like to discuss this role in more detail or need support applying, please contact our recruitment team on 01388 777129.
Working Flexibly
If the working hours, days or times don't quite meet your needs please contact us to see if we can accommodate working flexibly.
Essential Criteria
We love to develop our people so even if you don't meet 100% of the essential criteria, we strongly encourage you to apply.
1. Hair and/or Beauty related qualification at level 3 or above.
2. Relevant teaching & assessing qualifications at level 3 and above.
3. Maths & English GCSE or equivalent qualifications.
4. Knowledge of the Education Inspection Framework.
5. Knowledge of the PFA and ESFA Audits and guidelines.
6. Excellent communication at all levels.
7. Adaptable and able to work under pressure with strong attention to detail.
8. Good people skills for developing relationships with colleagues at all levels.
9. Creative thinker and able to communicate new ideas.
Why work for Learning Curve group?
There are many reasons that make Learning Curve Group a fantastic place to work!
Benefits
Although we have some great benefits, we know that one of our biggest perks is the incredible People & Culture we have been lucky enough to create. Don't just take our word for it though, you can hear from some of our Purple People here:
In addition to working for a company that has been listed as the top 100 companies to work for, for the last five years you'll have access to below benefits:
1. 26 days annual leave + Bank Holidays.
2. Buy & Sell an additional 5 days each year.
3. Length of service annual leave increments starting at 2 years.
4. Healthcare Scheme.
5. Tech Scheme.
6. Ikea Scheme.
7. Cycle to work Scheme.
8. Paid Volunteer day each year.
9. Early Finish Fridays on the last Friday of every month.
10. Student / Teacher Discount.
11. Uniform.
HEAD OFFICE PERKS
We wish we could provide these to all, but as a national company its not always possible. However these perks are available to all staff when they attend our incredible Head Office space.
1. Electric Car charging points.
2. Free fruit, Coffee and Tea.
3. Onsite Shower.
4. Prayer room on request or list of nearest available places of worship.
EQUAL OPPORTUNITIES
Youre unique and we love that about you. As an equal opportunity employer, we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
About
Dont just take our word for it though! Our commitment to a number of covenants and pledges will show you just how serious we are about equal opportunities for all:
1. Disability Confident Employer.
2. Armed Forces Covenant Silver.
3. Domestic Abuse Covenant.
4. Durham Enable.
5. Care Leaver Covenant.
Recruitment Checks
Learners are at the centre of everything we do so we are committed to safeguarding and promoting their welfare. The successful applicant will be required to provide satisfactory references and prove their eligibility to work in the UK. For this role, we will also carry out adverse media checks and also need to carry out a DBS check and will ask information related to previous convictions if you are shortlisted for interview.
Please be assured that a previous conviction does not automatically rule you out of a role, unless you are barred from working with children or adults. We will follow our risk assessment process to understand age of, context and relevance to the conviction(s).
Education Level
Professional
Level Of Vocational Experience
5 years
Applications Close Date
28 Mar 2025
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