Job summary
We are recruiting for Admin Support Education Centre who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
We are looking for candidates that have the ability to work to tight timescales and use their initiative. You will be joining our dedicated and friendly admin team at Cancer Services at the Mount Vernon.
In addition, you will receive a High Cost Area Supplement of15% of basic salary,subject to a minimum payment of £4,314 and a maximum payment of £5,436
Our Values are I nclude, R espect and I mprove. It is important that you understand and refer to our values during your recruitment process and beyond!
Main duties of the job
Support the education centre on a range of admin activities.
You will support trust wellbeing events
Communicate tactfully with staff and deal with enquiries where there are barriers of understanding.
You will deal with queries over the telephone and face to face throughout the day.
You will need to be flexible to assist/cover education team duties during busy periods, sickness and annual leave
About us
At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
1. The Lister Hospital, Stevenage
2. New Queen Elizabeth II (New QEII), Welwyn Garden City
3. Hertford County, Hertford
4. Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Job description
Job responsibilities
ENHT is seeking to maintain and expand the Mount Vernon Cancer Centre staff as we move to an exciting new future.
We welcome applications from those who would relish the opportunity to be part of new and developing cancer service, building on the excellent reputation, research and patient experience the Cancer Centre already delivers.
In addition, you will receive a High Cost Area Supplement of 15% of your basic salary, subject to a minimum payment of £4,108 and a maximum payment of £5,177per annum pro rata.
Please see the attached Job Description and Person Specification information pack for further detailed information regarding this role.
Person Specification
Qualifications/Training
Essential
5. Educated to minimum GCSE
Desirable
6. Continued professional development
Previous Experience
Essential
7. Working to deadlines
8. Organising & priortising own workload
Skills & Qualities
Essential
9. Ability to use own initiative
10. Confidence, tact & diplomacy
11. Excellent attention to detail and accuracy
Knowledge
Essential
12. Computer literacy including Microsoft Word, Excel & Email
Other Requirements
Essential
13. Willingness to learn and progress