IT Technician – Newcastle
Location: Newcastle
Salary: £90-£110 per day
Start Date: ASAP
Contract Type: Full-time, Long-term
About Protocol Education:
Protocol Education is a leading recruitment agency specializing in education sector staffing. We support schools and educational institutions in delivering high-quality learning environments. We are currently seeking a highly skilled and motivated IT Technician to join our team and help support the technology needs of our clients.
Job Description:
As an IT Technician at Protocol Education, you will play a key role in supporting the technology infrastructure of the schools and educational institutions we work with. You will provide technical support, maintain systems, and ensure seamless day-to-day IT operations, ensuring that technology is effectively supporting teaching and learning.
Key Responsibilities:
* Provide on-site and remote technical support to schools and educational clients.
* Maintain and troubleshoot hardware, software, and network systems.
* Set up, configure, and deploy computer systems and peripherals.
* Ensure smooth and efficient operation of all IT systems, including networks and servers.
* Offer user support for staff and students, assisting with software and hardware issues.
* Conduct regular system checks, updates, and security patches.
* Assist in the setup and maintenance of audio-visual and classroom technologies.
* Document and track issues and resolutions, ensuring timely follow-up and completion.
Skills and Experience:
* Proven experience as an IT Technician or in a similar IT support role.
* Strong knowledge of computer systems, networks, and software applications.
* Familiarity with Windows, macOS, and Linux environments.
* Experience with hardware setup, installation, and troubleshooting.
* Good understanding of networking, including LAN/WAN, routers, and firewalls.
* Ability to provide effective, clear communication to users with varying technical skill levels.
* Excellent problem-solving skills and the ability to work independently or as part of a team.
* Knowledge of IT security practices is desirable.
* Experience in the education sector is a plus but not required.
Why Join Us?
* Work with a dynamic team that is passionate about education and technology.
* Competitive salary and benefits package.
* Opportunities for professional development and career progression.
* A collaborative and supportive working environment.
If you're passionate about science and education, apply today and become part of a school that values hands-on learning!
Apply here or email francesca.barton@protocol-education.com
All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details.
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