The Air Ambulance Service provides Helicopter Emergency Medical Services (HEMS) and The Children’s Air Ambulance (TCAA), delivering life-saving care and paediatric transfers across the UK. Entirely funded by donations, we support the NHS without using its resources, saving lives and improving clinical outcomes. Through our work, we keep families together, help children grow, and empower the NHS to do more. We also create jobs, support environmental initiatives, and provide training and volunteering opportunities—all made possible by the generosity of the public and the dedication of our team. Job Title: People & Culture Business Partner (Retail) Location: Rugby - Hybrid (Or a minimum of 40% at one of our locations across the Midlands) Hours: 37.5 hours Annual Salary: £47,000 - £53,000 DOE Competitve benefits Closing Date: 02/12/2024 Interview Dates: 1st Stage (Teams) – 12th December & 2nd Stage (Face to Face) – 18th December Job Purpose At The Air Ambulance Service, we’re entering an exciting new chapter. With a new CEO at the helm implementing a bold and ambitious strategy, we’re embarking on a transformative journey. The People team will be at the heart of driving this change, working alongside our Joint Leadership Team to reshape how we operate, engage with our people, and deliver on our mission. This is more than just a shift in systems or processes—it’s about behavioural change, evolving our ways of working, and truly aligning our culture with the values that make us who we are. This is what makes this new role so exciting. As our People & Culture Business Partner, you’ll be at the forefront of driving change across the Trading/Retail arm of our organisation. You’ll be working closely with our Director of Trading to align people strategies with our ambitious organisational goals. You’ll empower teams to perform at their best while cultivating a culture rooted in our core values, creating real impact every day. And this role isn’t just about today—it’s about shaping the future. You’ll drive transformation by influencing and embedding progressive People practices, designing innovative frameworks, and building a true partnering approach with stakeholders and managers. With clear pathways for career progression and succession planning, this is an opportunity to lead strategically, create meaningful change, and position yourself as a key player in a forward-thinking organisation. If you're ready to shape the future of HR, this is the role for you. Key Responsibilities • You’ll collaborate with our Senior Stakeholders to align people strategies with business goals, driving proactive, behavioural-led solutions that promote our values of inclusivity, innovation, and resilience. • This role will play a key role in performance management, succession planning, and workforce development, while building strong, trusting relationships with stakeholders and leading change initiatives that support our growth and transformation. • You’ll provide coaching and development support to managers and employees, boosting engagement, productivity, and alignment with our culture. Working closely with L&D. • Help shaping a learning culture that reflects our strategic aims and values, while leading training programs that reinforce business objectives and ensuring the consistent application of HR policies and practices across the organisation. • You’ll partner with HR Ops, Talent & Resourcing, and L&D teams to provide strategic insights, drive performance and culture initiatives, and ensure compliance with employment laws and internal policies to maintain a safe, risk-free environment. • Analyse HR metrics and engagement tools to drive strategic decisions, optimise people initiatives, and enhance employee experience through data-driven insights and continuous improvement. • Oversee BP support across multiple sites, collaborating with managers to address challenges and tailor HR solutions that align with the organisation’s values, while building a solutions-focused approach with the wider People team. • Act as ambassadors for transformational HR, reshaping the business's view of the people function. Build strong relationships with stakeholders to implement HR initiatives that align with business objectives and support the company's mission and values. Person Specification • Proven track record as a strategic People Business Partner, driving complex transformational change in a retail environment. • CIPD Level 7 or relevant experience in HR leadership and strategic business partnering. • Passionate about the mission of TAAS, with a collaborative approach that aligns with our core values. • Strong problem-solving and strategic thinking abilities, operating at pace in multi-site environments. • Skilled in using data-driven insights to inform HR strategies and decisions. • In-depth knowledge of HR best practices, employment law, and cultural alignment. • Exceptional interpersonal, communication, and leadership skills, able to influence and inspire stakeholders at all levels. • Confident in presenting findings and change strategies to the Board of Trustees, ensuring clear communication and alignment with organisational goals. • Ability to work collaboratively and deliver results while navigating complexity and maintaining compliance. • Political and emotional intelligence to lead transformational change and build strong, strategic partnerships. The role is subject to a Basic DBS check. Environment The Air Ambulance Service (TAAS) is committed to Equality, Diversity, and Human Rights, fostering an inclusive environment and valuing a diverse workforce. Recruitment and development decisions are based solely on qualifications, experience, and competency, free from bias. We prioritise safeguarding the welfare of children, young people, and vulnerable adults. All colleagues, volunteers, and partners share this responsibility, completing safeguarding training and reporting concerns. Our safer recruitment process ensures we identify and prevent risks to vulnerable individuals. Please note that we reserve the right to close this before the stated date, should the hiring manager deem there to be enough suitable applicants.