NHS South Central and West Commissioning Support Unit
The aim of the Digital Transformation Consultant is to lead the planning and delivery of complex digital transformation programmes, projects, and consultancy assignments to support and enable the use of digital technologies and solutions.
This role sits within the Transformation Directorate, which has approximately 250 people working across a range of professional disciplines within the transformation and consultancy space. The post holder will be allocated a Career Development Manager to support them pastorally and to support them on their career journey and they will report into an Assignment Manager for each project they are assigned to.
Leading and motivating project teams drawn from across the SCW footprint and from multiple external partners/stakeholders.
Ensuring effective, high quality, stakeholder management and communications in complex and politically sensitive environments.
Regular reporting of programme and project progress to senior responsible officers, programme boards and other executive level boards.
Main duties of the job
1. Leadership of digital change and transformation consultancy assignments to agreed time, quality and cost.
2. Working in partnership with senior health and care stakeholders to implement government policy, often for the first time.
3. Working with customers/clients to develop a digital response to their local health and care priorities.
4. Provide expert subject matter advice and guidance to SCW colleagues and other stakeholders in relation to programme and project management processes and procedures and digital transformation.
5. Assess opportunities, new methods, products or developments, formulating and agreeing proposals with stakeholders that will contribute to overall improvements in care, clinical and business processes via the use of digital tools and technologies.
6. Being able to navigate and operate in a complex, ever-changing environment.
7. The planning, monitoring and control of programmes of work for multiple programmes and assignments using programme management methodologies e.g. MSP, relevant and scaled to the activity.
8. To implement national strategy and policy, the rollout of largescale, complex change at scale, at pace.
9. The planning, monitoring and control of projects and consultancy assignments using project management methodologies e.g. PRINCE2, Agile, APM, relevant and scaled to the activity.
About us
To find out more about what SCW has to offer, please visit Our offer to you page.
SCW is committed to our process of redeployment of at-risk members of our existing workforce to new roles. As such, all job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed.
Job responsibilities
Please refer to the job description and person specification for further details and information regarding this role.
This role can be delivered in a flexible hybrid way with any travel, site visits or meetings arranged by agreement on a very occasional basis.
Person Specification
Values & Behaviours
* Aspirational
* Insightful
* Respectful
Education
* Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
* Evidence of post qualifying and continuing professional development.
* Member of relevant professional body.
Knowledge & Experience
* Demonstrable success in the planning and delivery of complex, multi-stakeholder Programmes.
* Experience of managing and motivating a team and reviewing performance of the individuals.
* Comprehensive experience of the use of project principles techniques and tools such as Prince 2 and programme management principles using Managing Successful Projects.
* Ability to manage complex budgets, involved in budget setting and working knowledge of financial processes.
* A thorough understanding of the health and social care environment and roles and responsibilities within it.
Skills & Capabilities
* Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders/customers on difficult and controversial issues, and present complex and sensitive information to large and influential groups/customers.
* Negotiate on difficult and controversial issues including performance and change.
* Problem solving skills and ability to respond to sudden unexpected demands.
* Must be able to prioritise own work effectively and be able to direct activities of others.
* Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales and within financial constraints.
* Understanding of and commitment to equality of opportunity and good working relationships.
* Experience of researching best practice (globally, private and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation).
* Demonstrates a strong desire to improve performance and make a difference by focusing on goals.
* Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly.
* Has a good appreciation of what needs to be undertaken to deliver digital solutions and transformational change to people who will be using them.
* Highly developed interpersonal and communications skills to relate appropriately to staff from all professional disciplines at all levels across all health and social care settings.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
NHS South Central and West Commissioning Support Unit
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