Role Overview The Portfolio Management Office Manager will report directly to Senior Programme Manager with dotted line reporting to Corporate Director of Change. In this role, you will be responsible for: Delivery and Leadership: Support the delivery of programmes and projects, ensuring alignment with business case benefits and outcomes. Governance and Assurance: Implement and monitor appropriate governance reviews and controls across the Change Portfolio's project and programme lifecycle. Business Case Support : Assist in the development of business cases for programmes and projects. Budget Management: Provide oversight of budgets, forecasting costs in collaboration with financial colleagues. Resource Management: Oversee the allocation and management of resources across the Change Portfolio. Stakeholder Management: Offer guidance on tools and techniques for effective stakeholder management and provide assurance on the effectiveness of these arrangements. Risk and Issue Management: Collaborate with the Risk Team to manage risks and issues, providing a portfolio-level view on their effectiveness. Change Management: Enforce change protocols, ensuring scope adjustments are properly documented. Project Performance and Controls: Establish and maintain project controls, report on project status, and ensure that learning is shared across the organisation. Guidance and Support: Develop and disseminate best practice project management processes, tools, and templates, benchmarking against industry standards. Skills and Experience Required To excel in this role, you will need to demonstrate: Visible Leadership: Demonstrated ability to lead people effectively through cultural change and transformation. This includes collaboratively establishing a strong, shared vision for change and engaging with integrity. Effective Planning and Organisation: Proven capability to define and prioritise essential components of the Change Portfolio, including scope, deliverables, timelines, resource requirements, and budget. Ability to develop and manage comprehensive programme plans that incorporate risk and quality for a consolidated project overview. Risk and Issue Management: Skilled in identifying and monitoring risks and issues within the Change Portfolio, planning mitigation strategies, and implementing necessary actions. Dependency Mapping: Ability to create visual representations that illustrate the relationships and dependencies between projects and programmes within the Change Portfolio. Benefits Management: Expertise in identifying, quantifying, mapping, and tracking transformation benefits to justify investment in projects/programmes and across the portfolio, ensuring that these benefits are realisable. Critical Thinking and Problem Solving: Strong analytical skills to develop strategies for addressing and resolving issues and challenges that arise during the planning and execution of projects and programmes. Data-Driven Decision Making : Experience in leading with data to influence the Programme Board and stakeholders, enhancing the value of PMO leaders' recommendations and information. Proficiency in using data and KPIs for effective programme reporting to support quality decision-making and instil confidence across the Board. Adaptability to Ambiguity: Comfortable working in environments with frequent changes and uncertainties, able to make decisions and act without having the complete picture, and effectively handle risks and uncertainty. About Us The Money and Pensions Service (MaPS) is based in Bedford, in a recently renovated modern office. This is a wonderful opportunity for you to become an integral part of a dynamic organisation, working to help people across the UK.At the heart of the Money and Pensions Service are our values – caring, connecting, and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We’re not only looking for the best people to come and work for us, but we need people who align themselves with our values: Caring We care about our colleagues and the people whose lives we are here to transform. Connecting We will transform lives through our ability to make positive connections. Transforming We are committed to transforming lives and making a positive societal impact. Our Inclusive Working Environment By fostering our values, we are immensely proud of the inclusive working environment that we have created. The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds. We work hard to ensure that we have a progressive approach to inclusion, equity, and belonging. We really do want our colleagues to “bring their whole selves to work.”Our colleague and ally networks encompass LGBTQ, neurodiversity, women’s health, men’s health, ethnicity, and diversity. What We Offer Generous Annual Leave – 30 days plus Bank Holidays Pension scheme – contributions matched 2 to 1 (up to 10% of your salary) Interest-free loan for season tickets for buses and trains Cycle to work Scheme Subsidised eye tests & flu jabs Life assurance scheme Give as you earn scheme Employee assistance programme (EAP) PAM Assist and PAM Life scheme (Wellbeing) Enhanced family and sick pay Paid volunteering (2 days a year) Recognition Scheme Discounts portal to numerous retailers Flexible Working At MaPS, we take pride in our flexible