Employer: University Hospitals of North Midlands NHS Trust
Employer type: NHS
Site: Royal Stoke
Town: Stoke on Trent
Salary: £37,338 - £44,962 per annum
Salary period: Yearly
Closing: 18/11/2024 23:59
Band 6
Job overview
Band 6 Network Engineer
UHNM have a requirement for a Network Engineer to join our newly established Network Services Team. The role will support the Senior Network Engineers in the successful delivery of the internal Network services. The aim of this role is to provide technical Network support for the systems and services used by the UHNM, as well as partners of the Trust, resolving incidents passed from 1st line support in order to maintain ‘business as usual’. Where appropriate, involvement in project implementation will also be required. Network Engineers work as part of the team providing support to Principal Network and Telephony Engineer and the Senior Network Engineers in delivering the Data network services across the whole of the Trust to ensure the provision of an efficient and reliable 24 hour, 365 day service.
Main duties of the job
* To provide specialist support in the operational management, implementation, maintenance of data communication networks and projects assisting in the provision of continuous and acceptable service to all end users, including management and on-site supervision of approved third party service providers and contractors as well as support of the Network Engineers.
* The post holder will be required to contribute to the development and implementation of Key Performance Indicators and Critical Success Factors within the Directorate.
* Implements Data policies and procedures and proposes changes when required. Proposed changes may impact on other functions and departments.
* All staff have the responsibility to ensure they participate fully in a performance review and appraisal process ensuring that any key work objectives, targets, key performance indicators are reviewed on a regular basis with their line manager and contribute to an end of year performance appraisal.
Detailed job description and main responsibilities
* The post holder will develop appropriate objectives and performance plans for themselves, ensuring that these align with overall IM aims and objectives, SLAs & OLAs and adhere to national and locally defined targets and standards.
* To provide leadership to staff demonstrating high standards in order to ensure that a high quality of service is maintained.
* Responsible for the safe and proper use of IT equipment by users. Responsible for the installation, repair, and maintenance of IT equipment.
* Committed to personal professional development and a willingness to undertake the full range of training required to perform the role, contributing fully to the PDR process.
Person specification
Qualifications
* Cisco Certified Network Associate (CCNA) or over 3 years of working in large enterprise networks.
* IT related AS level qualifications or level 4-7 higher apprenticeship.
Knowledge, Skills, Training and Experience
* Good knowledge and experience of working in large enterprise networks.
* Good knowledge and hands-on experience with routing and switching technologies.
* Experience of network tooling SolarWinds or WhatsUp Gold.
* Experience in configuring and troubleshooting in device CLI.
* Working experience of configuring policies on perimeter firewalls.
* Good understanding of VPN Technologies and troubleshooting.
* Good understanding of TCP/IP, subnetting and network troubleshooting methodologies.
* Knowledge of OSI model and L2 and L3 protocols.
* Experience of clinical practices and working within specialist environments.
Personal Qualities
* Positive mindset in respect of supporting organisational change; learning, and continuous improvement.
* Takes responsibility and is accountable for delivering to their agreed objectives.
* Consistently professional, collaborative and compassionate in their approach.
* Works with patients and people at the fore – operates to a customer service ethos.
* Acts to support and enable effective teamwork.
* Delivers work of consistent and predictable high quality.
* There is a frequent requirement for prolonged concentration when facilitating.
* Emotional effort; the post holder will at times be exposed to distressing and emotional circumstances.
* Ability to travel to and work across multiple sites.
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