We are seeking a Service Management Specialist to work in our 24x7 Service Management Centre.
Key responsibilities include:
* Managing service requests and incidents
* Coordinating with internal teams to resolve issues
* Providing excellent customer service
Shift pattern: 4 days on / 4 nights on (4 days off in-between)
Shift allowance included
Magdalene is a leading telecom services supplier offering a complete end-to-end service.
**Job Title:** Service Management Specialist
**Company:** Magdalene
**Location:** St Ives, Cambridgeshire
**Job Type:** Full-time
**Industry:** Telecommunications