Job Description PCS Processing and Customer Advisor - Wakefield, WF1 3UBSalary: £24,625 to £25,674 a yearContract: PermanentWorking Pattern: Full-time, Flexible workingReference Number: G9914-25-0056 Job summaryIf you are self-motivated, enjoy working in a customer focused environment and can manage a diverse workload, the NHS Business Services Authority (NHSBSA) have the opportunity for you! We are looking for several colleagues to join our team of Processing and Customer Advisors on a permanent basis.If you enjoy working independently and are confident in handling detailed information, you have what this role needs! You will join the Prescription Processing Teams, working to accurately reimburse contractor payments and collate prescribing information.You will be responsible for interpreting complex prescription forms and processing the details into bespoke systems, following set rules and procedures.
A high attention to detail and accuracy is key. The role also requires communicating with our customers and stakeholders via telephone, email or letter.What do we offer?Hybrid working - offering flexibility to work predominantly from home with the opportunity to be office based should you prefer, or if business needs require it.27 days leave (increasing with length of service) plus 8 bank holidaysOpportunities for developmento Active wellbeing and inclusion networksExcellent pensionVarious salary sacrifice schemeso...